Manager - Salesforce Marketing Cloud

Posted 13 Days Ago
Be an Early Applicant
Udyog Vihar, Thane, Maharashtra
7+ Years Experience
Fintech
The Role
Lead and manage Salesforce Marketing Cloud team in Asset Management, translate business requirements into solutions, collaborate with technology teams, develop and implement solutions, troubleshoot complex problems, and ensure security and performance.
Summary Generated by Built In

The role is a key member of Salesforce Markeing cloud team in Asset Management, responsible for a range of development activities working closely with Salesforce, Marketing and other teams within Asset Management, the role is a great opportunity to expand both your technical and business knowledge. It is a dynamic team that work closing with our business partners on various technologies, a real opportunity to work and develop within an organisation that encourages development and independence.
A successful candidate should have the ability to lead a team, facilitate discussion to translate business requirements into solutions, he/she should be able to define user stories and activities following agile best practices and set the right expectations on effort and timelines required to meet business requirements.
The role is responsible for owning all processes in Salesforce Marketing Cloud. They will collaborate with technology cross-commits and business teams in EMEA/US to understand requirements and recommend the appropriate and scalable solution.
The team will develop & implement solutions by adhering to the required quality marketin cloud standards and policies, will help manage and prioritize work requests for enhancements, setting accurate expectations with technology and business partners to implement the change at mutually agreed upon milestones and timelines.
Collaborate with vendor/contractor partners to develop and implement the detailed design, configuration, and engineering strategies/solutions to deliver engineering solutions while remaining focused on security, uptime, and performance. Provide troubleshooting and resolution to complex problems/issues.

  • Ability to facilitate discussions that translate business requirements to dependencies, solution design, architecture view etc. – in collaboration with other platform teams.
  • Proactive and self-starting demeanor with the ability to manage tasks independently while collaborating remotely.
  • Ability to define user stories and activities following Agile best practices.
  • Set the right expectations on effort and timelines required to meet business requirements.
  • Subject Matter Expert knowledge of Salesforce Marketing Cloud – across all studios and integration with Salesforce CRM with an understanding of the broader Salesforce and Marketing Technology ecosystem.
  • Hands on experience to understanding existing configurations & develop new Salesforce Marketing Cloud solutions/features based on current investments/configurations that create business value.
  • Advanced understanding of the dependencies required to enable SFMC specific use cases such as personalization, reporting etc.
  • Advanced experience in SQL and Salesforce Marketing Cloud Data Object towards data exploration, troubleshooting etc. use cases.
  • Advanced experience in HTML, CSS, JavaScript, AMP script etc. to lead solution design and define dependency activities.
  • Overall 10+ years’ experience with 5+ years’ experience as Salesforce Marketing Cloud SME with solution architecture responsibilities
  • 5+ years’ experience in working with B2B Financial Services Industry
  • Understanding of marketing ways of working in the B2B Financial Services Industry
  • Understanding of the user privacy requirements and technology dependencies in the EMEA & APAC region for the B2B Financial Services Industry

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Top Skills

Ampscript
CSS
HTML
JavaScript
SQL
The Company
Minneapolis, MN
16,649 Employees
On-site Workplace
Year Founded: 1894

What We Do

Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals.

We believe that with the right advisor, the right advice, and the right firm, life can be brilliant.

Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.

Learn how you can build your career at Ameriprise Financial.

*Ameriprise Financial Q2 2020 Statistical Supplement

All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested.

By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial.

Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.

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