Drive EXIM and domestic container train freight sales by acquiring and retaining customers, growing cargo volumes, promoting multimodal logistics solutions, coordinating shipments with stakeholders, supporting customs and cargo handling, monitoring market activity, maintaining CRM and sales records, and preparing sales reports. Develop cost-effective first-mile and last-mile logistics solutions while achieving sales targets.
1. Business Development and Revenue Growth
- · Drive EXIM sales growth by acquiring new customers and expanding business with existing customers.
- · Retain and grow business from existing customers through regular engagement and solution-based selling.
- · Follow up with customers regarding upcoming shipments and identify opportunities for increasing cargo volumes.
- · Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services.
- · Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders.
- · Support achievement of monthly, quarterly, and annual sales targets.
2. Stakeholder Co-Ordination
- · Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement.
- · Work closely with internal stakeholders to ensure seamless execution of customer shipments.
- · Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders.
- · Coordinate with Shipping Lines for efficient planning and movement of export and import cargo.
3. Market Intelligence and Reporting
- · Monitor competitor activities, pricing trends, customer movements, and market developments.
- · Maintain customer databases, sales pipelines, and CRM records.
- · Prepare daily, weekly, and monthly sales reports and MIS.
4. Drive freight sales for Domestic Container Train Operations (CTO).
5. Propose innovative and cost-effective first mile and last-mile logistics solutions within the CTO business.
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