About Circles.Life
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.
Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.
Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.
We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.
Product Operations Manager
Location: Bangalore
Reporting to: Product Operations Lead
About the Role
As a Product Operations Manager, you will play a crucial role in supporting the Product Operations Lead in enhancing the operational efficiency and effectiveness of the product team. You will help streamline processes, facilitate cross-functional collaboration, and ensure smooth execution of key initiatives. Your work will contribute to fostering a high-performance culture within the product organization and driving alignment across teams.
Key ResponsibilitiesOperational Support & Process Optimization
- Assist in developing and maintaining standard operating procedures (SOPs) to drive consistency and efficiency in product management practices.
- Support the implementation and management of team cadences, including planning cycles, meetings, and reviews, to ensure smooth operations.
- Help identify and address operational bottlenecks, providing solutions to improve workflow efficiency across the product function.
Cross-Functional Coordination & Execution
- Work closely with cross-functional teams (e.g., engineering, design, go-to-market) to facilitate execution of strategic initiatives led by the Product Operations Lead.
- Support coordination of key projects and process improvements, ensuring seamless collaboration and timely delivery of business objectives.
- Assist in gathering and organizing insights from teams to help refine decision-making frameworks and governance structures.
Communication & Alignment
- Help maintain and optimize internal communication channels, ensuring clear and timely information flow across teams and stakeholders.
- Assist in preparing team updates, reports, and dashboards to track product team performance and operational effectiveness.
- Contribute to knowledge management efforts by ensuring documentation of best practices and key learnings to enhance transparency and collaboration.
Qualifications & Experience
- 5 years of experience in Product Operations, Program Management, Business Operations, or a related role, preferably in a tech-driven environment.
- Strong organizational and problem-solving skills, with a keen eye for process improvement and execution.
- Experience working with cross-functional teams, with an ability to coordinate efforts and ensure alignment.
- Proficiency in project management tools, data analysis, and communication platforms to support operational workflows.
- A structured and detail-oriented mindset, with the ability to handle multiple tasks efficiently in a fast-paced environment.
Why Join Us?
- Impact: Play a key role in optimizing product operations, helping drive efficiency and effectiveness across teams.
- Collaboration: Work alongside talented product, engineering, and business leaders in a highly cross-functional role.
- Growth: Gain exposure to strategic initiatives, learning from experienced leaders while developing expertise in product operations.
If you’re passionate about operational excellence and enabling high-performing product teams, we’d love to hear from you!
Join us and be instrumental in shaping the future of Circles.X!
