LMS Administrator

Job Description & Requirements:

Interactive Brokers, a global online securities and commodities broker, is seeking a talented Learning Management System Administrator to oversee the daily maintenance and management of the system, in addition to establishing guidelines and strategic plans for the use and expansion of the LMS environment and its integrated products/processes. The successful applicant will be passionate about learning technologies and carries strong experience administering complex systems.

Key deliverables for this role are:

• Manage the day-to-day operations and maintenance of the Learning Management System (LMS)
• Document and establish Governance for our LMS platform, including related policies and procedures. 
• Responsible for managing the life cycle of content (i.e., uploading, updating, expiring, etc.) by following established data integrity, rules, and LMS Enrollment processes for each functional business unit. 
• Working with LMS providers to remain current on system specifications and updates. 
• Maintain training library content, relevant workflows, and permissions in partnership with the learning and development teams whilst evaluating course usage and monitoring completions. 
• Source professional licensed e-learning content for our LMS. 
• Work in partnership with other Training team members to incorporate e-learning programs and learning plans into the platform. 
• Troubleshoots and makes decisions to handle LMS issues, including report requests and other complex issues. 
• Provide training reports to stakeholders on a regular and ad hoc basis. 
• Provides troubleshooting assistance for users regarding the LMS 
• Support the audit process by maintaining accurate data and records and providing relevant evidence as asked. 
• Mentor & support internal resources using Adobe Captivate, Articulate 360, and the LMS overall. 
• Provides SCORM/xAPI assistance, including package testing and package uploading into learning platforms 
• Designing LMS homepage using HTML/CSS. 
• Assisting IT team with API integrations of LMS.

Qualifications and requirements:

Essential

• Minimum of 2 years of learning management system experience, administration, reporting, and analytics, or similar experience 
• Proficiency in Excel. 
• Experience in creating, running, and distributing standard and sophisticated custom reports.
• Passion for learning technology. 
• Strong written and verbal communication skills 
• Excellent time management and project management skills
• Basic knowledge of HTML/CSS.

Desirable

• Graduation in computer science, information technology, or another relevant field will be advantageous. 
• Proven experience in handling an LMS, working with large amounts of data, and creating reports/dashboards 
• Working knowledge of the L&D domain through prior experience, especially in areas mentioned above (LMS, Mandatory courses, Audit, vendor management). 
• Creating and uploading SCORM-compliant content. 
• Knowledge of LTI and API Integrations. 
• Knowledge of Tableau/Power BI.

Company Benefits & Perks

• Competitive salary package.
• Performance-based annual bonus (cash and stocks).
• Hybrid working model (3 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company-paid snacks.
• Hardship/shift allowance with company-provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company-sponsored team-building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.