Lead Quality Specialist

What's the role?

• This position is responsible for providing support to production management team for quality monitoring, auditing, for quality process enhancements & continual improvements, prompt engineering & AI deployments. This position is under the direct supervision of a Sr. Manager - Quality and is regularly mentored by experienced leader. This is a developed role for specific advanced skill-set / specialization, as needed for production operations, focused on bringing about wide spread improvements & settings high performance standards for production & management processes. This role involves extensive cross-functional and international interaction

MAIN RESPONSIBILITIES

• Provide data collection & statistical analysis support to multiple projects imbibing the value of data driven decision making
• Convert business requirements into actionable deliverables.
• Foster culture of process re - engineering & simplification, innovation and continual improvements
• Help capture 'best practices' / 'lessons learnt' and drive knowledge sharing for wider utilization
• Support development / enhancement of quality and related management initiatives for enhancing global production performance
• Utilize advanced problem identification tools and process improvement methodologies
• Contribute towards organizational lean savings targets by Identifying small improvement opportunities, conduct workshops & report out improvements & savings to Management team.
• Support implementation of production management processes across teams and across departments
• Support implementation of Continuous Improvement tools & driving the overall Continual Improvement culture within the organization
• Conduct / Support various improvement workshops by collaborating with various teams / departments in the organization.
• Support development / enhancement of quality and related management initiatives for enhancing global production performance

Who are you?

• Relevant work experience of 7+ years (or equivalent combination of advanced education and relevant work experience).
• Demonstrable training/certification/usage of quality systems, relevant LSS methodologies, and/or project management processes will be desirable
• Good knowledge of MS - Office applications with emphasis on presentation, word, and excel & preferably visio & Minitab
• Basic acquaintance in Prompt Engineering & AI agent creation & deployment
• Detail oriented with good analytical and problem solving skills
• Good written and oral communication skills
• Ability to handle confidential information
• Should be Certified Lean Six Sigma White Belt & Preferably a Certified Lean Six Sigma Green Belt
• Preferably a Certified Internal Auditor / Lead Auditor for ISO 9001:2015

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.