Lead Proposition Management, Transit

Role: Product Manager – Transit (Proposition Management)

Location: Mumbai 

Experience: 5–8 Years of experience in Product Management, Payments, FinTech, Mobility, Transit, or Consulting

Qualification: BE / B.Tech or equivalent

Role Contour

• Own and drive the product roadmap for Transit payment solutions, including RuPay On-The-Go and related mobility payment products.
  
• Identify market opportunities, customer needs, and industry trends to define product enhancements and new solutions.
  
• Drive end-to-end product lifecycle management, from conceptualization and business case creation to launch and adoption.
  
• Collaborate with transit operators, banks, system integrators, AFC providers, and technology partners to expand product acceptance and usage.
  
• Ensure successful execution of product initiatives by coordinating with technology, certification, operations, risk, and business teams.
  
• Monitor product performance, business growth, and customer feedback to drive continuous improvements.
  

Key Accountabilities

• Develop and manage the Transit product roadmap aligned with business objectives and market requirements.
  
• Drive feature development, product enhancements, and innovation initiatives for Transit payment products.
  
• Work closely with banks, terminal vendors, AFC providers, card manufacturers, and payment ecosystem partners to enable product rollouts.
  
• Engage with certification, technology, and operations teams to ensure timely implementation and deployment of product features.
  
• Collaborate with transit operators to understand business challenges and provide appropriate payment and ticketing solutions.
  
• Identify and develop new use cases to enhance customer adoption and transaction volumes.
  
• Conduct market research and competitive benchmarking to identify product improvement opportunities.
  
• Prepare business cases, pricing models, and product propositions to support commercial growth.
  
• Track key product metrics, performance indicators, customer adoption, and revenue outcomes.
  
• Drive stakeholder engagement across internal and external ecosystems to ensure successful product delivery.
  
• Drive AI based initiatives for transit to improve customer experience and get more use cases included to grow transit business.
  
• Support business development teams in customer presentations, RFP responses, and solution discussions.
  
• Ensure compliance with regulatory, scheme, and operational requirements relevant to Transit products.
  

Skills & Competencies

1.     Product Management and Product Lifecycle Management

2.     Strong understanding of Digital Payments, Cards, and UPI Ecosystem

3.     Knowledge of Transit Payments, AFC Systems, NCMC, and Mobility Solutions

4.     Product Design, Innovation, and Solution Development

5.     AI based data modelling to identify opportunities to grow business

6.     Stakeholder and Ecosystem Management

7.     Business Analysis and Commercial Acumen

8.     Program and Project Management

9.     Data Analytics and Decision-Making Skills

10.Problem Solving and Critical Thinking

11.Effective Communication and Presentation Skills

12.Customer-Centric Approach

13.Cross-Functional Collaboration and Influencing Skills

Preferred Experience

• Experience in Payments, Cards, Transit, Mobility, FinTech, or Digital Commerce domains.
  
• Exposure to NCMC, Open Loop Transit Payments, EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
  
• Experience in managing products involving multiple external stakeholders and technology integrations.
  
• Familiarity with certification processes, partner onboarding, and ecosystem enablement.