Leads strategy, roadmap, lifecycle management, and execution for UPI payment products. Drives platform and API development, ecosystem adoption, AI-powered innovation, analytics, experimentation, governance, compliance, and stakeholder alignment across banks, fintechs, merchants, regulators, and technology teams.
About the Role
Join NPCI's UPI Product team to build and scale products
that power one of the world's largest real-time payment ecosystems. You will
drive product strategy, platform evolution, ecosystem growth, and AI-led
innovation while working closely with banks, fintechs, merchants, regulators,
and technology teams.
Key Responsibilities
Product Strategy & Execution
- Define
product vision, roadmap, and strategic priorities for UPI products.
- Identify
customer, business, and ecosystem opportunities through market insights,
data, and stakeholder engagement.
- Own
the end-to-end product lifecycle from ideation to launch and continuous
enhancement.
- Lead
product planning, prioritization, implementation, and go-to-market
execution.
Platform & Product Development
- Translate
business and regulatory requirements into scalable product solutions.
- Collaborate
with Technology, Operations, Risk, Compliance, and Business teams to
deliver secure, resilient, and high-performing products.
- Drive
API, platform, and ecosystem capabilities that enhance adoption and
customer experience.
Data & AI-Powered Product Management
- Use
data, analytics, and experimentation to drive product decisions and
measure outcomes.
- Leverage
AI and GenAI tools for product discovery, customer insights,
prioritization, and decision-making.
- Partner
with Data Science and Technology teams to implement AI-driven capabilities
across customer experience, fraud prevention, operational efficiency, and
product intelligence.
- Evaluate
emerging AI innovations and identify high-impact use cases within the
payments ecosystem.
Ecosystem & Stakeholder Management
- Engage
with banks, PSPs, fintechs, merchants, and ecosystem partners to drive
product adoption and innovation.
- Build
alignment across leadership, business, regulatory, and technology
stakeholders.
- Represent
product initiatives in governance forums and industry engagements.
Governance & Compliance
- Ensure
adherence to regulatory, security, risk, and operational requirements.
- Maintain
product governance, documentation, and audit readiness.
Requirements
- Strong
Product Management experience in Digital Payments, Banking, Fintech, or
Financial Services.
- Deep
understanding of UPI, payment systems, APIs, and digital payment
ecosystems.
- Experience
managing large-scale products from conception to launch and optimization.
- Strong
analytical, problem-solving, and stakeholder management skills.
- Exposure
to AI, GenAI, Machine Learning, data analytics, and platform products is
highly desirable.
- Excellent
communication and executive presentation skills.
National Payments Corporation Of India (NPCI) Mumbai, Maharashtra, IND Office
The Capital, B Wing, 10th Floor,, Bandra Kurla Comple, Mumbai, Maharashtra , India, 400051
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