Lead NETC FASTag product strategy, roadmap, development, compliance, operations, stakeholder engagement, and performance optimization. Partner with banks, regulators, technology providers, and internal teams to deliver scalable tolling products. Own KPIs including active users, issuance, transaction volumes, and revenue while improving onboarding, reconciliation, disputes, and customer experience.
Product Strategy & Vision
• Define and drive the product roadmap for NETC FASTag in
alignment with business goals.
• Identify market trends, regulatory updates, and technology changes
in the tolling and mobility ecosystem.
Product Development & Delivery
• Work closely with Build, RUN and operations teams to build
scalable, reliable FASTag products.
• Prioritize product features, enhancements, and integrations based on
data-driven insights.
Stakeholder Management
• Collaborate with NPCI, IHMCL, NHAI, banks, technology
providers, Regulators, etc.
• Act as a single point of contact for internal and external stakeholders
on FASTag-related initiatives.
Compliance & Operations
• Ensure end-to-end compliance with NPCI NETC standards, RBI
guidelines, and IHMCL / NHAI / MoRTH mandates.
• Optimize operations including tag issuance, reconciliation, dispute
management, and customer experience.
Performance Tracking
• Own KPIs such as active users, tag issuance, transaction volumes,
and revenue.
• Analyze user behavior and tolling patterns to suggest enhancements
and optimizations.
• Excellent product lifecycle management and roadmap planning skills.
• Strong stakeholder engagement and partnership-building capability.
• Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc.
• Familiarity with APIs, digital onboarding flows, KYC, and integration testing.
• Strong communication and leadership skills with the ability to drive cross-functional teams.
Product Strategy & Vision
• Define and drive the product roadmap for NETC FASTag in
alignment with business goals.
• Identify market trends, regulatory updates, and technology changes
in the tolling and mobility ecosystem.
Product Development & Delivery
• Work closely with Build, RUN and operations teams to build
scalable, reliable FASTag products.
• Prioritize product features, enhancements, and integrations based on
data-driven insights.
Stakeholder Management
• Collaborate with NPCI, IHMCL, NHAI, banks, technology
providers, Regulators, etc.
• Act as a single point of contact for internal and external stakeholders
on FASTag-related initiatives.
Compliance & Operations
• Ensure end-to-end compliance with NPCI NETC standards, RBI
guidelines, and IHMCL / NHAI / MoRTH mandates.
• Optimize operations including tag issuance, reconciliation, dispute
management, and customer experience.
Performance Tracking
• Own KPIs such as active users, tag issuance, transaction volumes,
and revenue.
• Analyze user behavior and tolling patterns to suggest enhancements
and optimizations.
• Excellent product lifecycle management and roadmap planning skills.
• Strong stakeholder engagement and partnership-building capability.
• Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc.
• Familiarity with APIs, digital onboarding flows, KYC, and integration testing.
• Strong communication and leadership skills with the ability to drive cross-functional teams.
National Payments Corporation Of India (NPCI) Mumbai, Maharashtra, IND Office
The Capital, B Wing, 10th Floor,, Bandra Kurla Comple, Mumbai, Maharashtra , India, 400051
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