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General Motors

Launch Technical Support Engineering Lead

Posted 16 Hours Ago
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Flint, MI
Senior level
Flint, MI
Senior level
The Launch Technical Support Engineering Lead will manage torque-related activities during product launches, ensuring compliance with torque standards, tooling management, and collaboration across teams. Responsibilities include training, tracking torque processes, scheduling meetings, and troubleshooting quality issues during launches.
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Description
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
This job may be eligible for relocation benefits.
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Flint Assembly on a full-time basis.
The Role:
The Launch Technical Support Engineering Lead will be responsible for overseeing and coordinating all torque-related activities during the launch phase using the Torque Master Dot. This role involves ensuring compliance with torque requirements, managing tooling and equipment, and collaborating with various teams to achieve successful project outcomes. This position requires the use substantial independent judgment in complex or unusual situations. This position may also involve training others and assigning work to a small group of employees.
What You'll Do (Responsibilities):

  • Participate in new model launches at other facilities and attend torque confirmation reviews.
  • Work with seasoned Torque Coordinators and attend training sessions to understand all torque requirements and standards.
  • Review and understand all PCP, BoO, TEB, and fastening requirements, including KCDS codes and SAT/UAT completion.
  • Schedule torque process and new technology training for Launch and Plant personnel as required.
  • Identify roles and responsibilities and lead completion of all aspects of the Torque Launch Master Dot.
  • Track KCDS code changes and maintain a tracking list for new/relocated tools.
  • Schedule and conduct weekly status meetings with relevant stakeholders.
  • Create and maintain a Launch Torque Process Strategy list.
  • Attend Tech 8 Meeting.
  • PFCM/Change Managements.
  • Represent Maintenance/Torque/Process in MQRR/PQRR events.
  • Manage spare parts and tracking POU.
  • Identify and order required tools and equipment, ensuring proper power requirements and planning for long lead items.
  • Develop timing plans for SSE requirements and create plans for TCR elements to be completed by start of regular production.
  • Coordinate with ME and strategic suppliers for tooling, programming, and error proofing.
  • Review critical/important quality/throughput issues related to launch.
  • Support/Troubleshoot launch error proofing issues with Controls.
  • Support Quality Tech Support in development of static torque routes.
  • Ensure programming in torque controllers matches APM and PCP requirements.
  • Validate and confirm torque controllers, review ToolsNet results, and initiate Launch TFTQ Metrics.
  • PM&C System (bank counts & systems analysis).
  • Manage Atlas Support and Processes.
  • Complete PFMEA activities.
  • Verify controllers are reporting to ToolsNet and create static torque routes based on standardized work.
  • Perform static checks as required by Global Quality Requirements and track launch fastening problems.
  • Lead UAT process and review angle monitoring data.
  • Review TCR results with relevant stakeholders and ensure any discrepancies have owners.
  • Ensure effective angle monitoring.
  • Summarize static correlation studies and hand off completed Launch Fastening checklists to the plant.
  • Ensure completion of 100% SAT and UATs with support from the execution team.


Additional Description
Your Skills and Abilities (Required Qualifications):

  • 5 years of manufacturing experience.
  • Technical/Engineering experience.
  • Bachelor's degree or equivalent experience.
  • Ability to work over-time/off-shift as needed.
  • Ability to travel as needed.
  • Experience working in a manufacturing environment.
  • Excellent organizational and communication skills.
  • Ability to work collaboratively with cross-functional teams.


What Can Give You a Competitive Edge (Preferred Qualifications):

  • 5+ years of manufacturing experience.
  • Launch experience.
  • Bachelor's degree in manufacturing engineering.
  • Proven experience in torque coordination and management within a manufacturing environment.
  • Strong understanding of torque requirements, standards, and validation processes.
  • Experience with KCDS codes, ToolsNet, and torque controllers.
  • Familiarity with Global Quality Requirements and error proofing systems.
  • Proficiency in using torque-related software and tools.


About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging for all employees. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is proud to be an equal opportunity employer and is committed to providing a workplace that is free of unlawful discrimination.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Top Skills

Error Proofing Systems
Kcds Codes
Toolsnet
Torque Controllers
Torque Master Dot

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