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Ortho Clinical Diagnostics

Key Account Manager

Posted 4 Days Ago
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Mumbai, Maharashtra
Junior
Mumbai, Maharashtra
Junior
The Key Account Manager will manage direct accounts to sell franchise products, implement innovative customer service solutions, oversee account receivables, and perform market analysis. This role requires building strong relationships with customers and ensuring effective communication of updates regarding their accounts.
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The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Location : Mumbai, India

Major Duties & Responsibilities

Serves as the KAM (Key Accounts Manager) for Direct Accounts Business

Accounts Sales Turnover:

Sell Franchise products within nominated range of Accounts, leverage all franchises and Gateway to augment selling efforts.

Implement effective account coverage.

Provide customers with innovative service arrangements which build, customer loyalty.

Provide customer support on inventory, within company guidelines.

Manage commercial transactions of buying & selling as per company guidelines.

Build strong funnel and acquire new Accounts

Account Receivables Management:

Build and execute a sound system of updating the direct accounts on their receivable status.

Ensure proper documents are handed over to the direct accounts through collection agents.

Ensure that collection agents regularly visit direct accounts and weekly update is available on receivable and collection status.

Quarterly accounts are reconciled.

Team Work (Internal Clients):

Submit territory reports by due date, Report to include qualitative and quantitative information on customer feedback, competitor activity and relevant market issues to support business development.

Maintain up-to-date customer record; ensure that all information in the account data base are available, complete, and updated including data on surgical procedures.

Minimum Education or Equivalent Experience Required/Preferred

Preferably  Management Degree from a premier business school

Minimum Years of Related Knowledge, Skills and Abilities Required/Preferred

An experience of minimum 2-3 years would be preferred.

Preferably from Hospital Business, Accounts Business or Institutional Sales.

Preference to local candidates. 

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