Support identification and implementation of AI-enabled automation and digital productivity tools. Research, evaluate, and recommend AI and automation solutions. Assist with UAT activities, documentation (SOPs, process maps, BRDs), analysis, and reporting to improve operational efficiency and platform enablement.
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”
JOB RESPONSIBILITIES:
WHAT YOU WILL DO:- Support the identification and implementation of AI-enabled automation opportunities across business, digital and operational platforms and processes
- Assist in evaluating and applying AI tools to improve efficiency in research, documentation, analysis and reporting activities
- Evaluate emerging AI and digital productivity tools and recommend practical use cases that align with business objectives.
- Research, evaluate, and support the adoption of AI and automation solutions to enhance operational efficiency.
- Support for User Acceptance Testing (UAT) activities across business platforms.
REQUIREMENTS:
WHO ARE YOU:- Currently pursuing a Diploma or Degree in Business Administration, Information Systems, Computer Science, Engineering, Data Analytics, Digital Business, or related fields.
- Strong interest in digital transformation, business process improvement, platform enablement, and technology-driven business operations.
- Good analytical and problem-solving skills with the ability to assess business processes, identify gaps, and recommend improvements.
- Proficient in Microsoft PowerPoint and Excel, with the ability to prepare clear, structured presentations, reports, process flows, and project documentation.
- Strong documentation skills with attention to detail in preparing SOPs, business requirements, meeting minutes, process maps, and UAT artefacts.
- Basic understanding of system workflows, digital platforms, customer journeys, and operational processes.
- Familiarity with User Acceptance Testing (UAT) concepts, including test case preparation, defect tracking, and validation of business requirements.
- Familiarity with AI tools and prompting techniques to support research, analysis, documentation, and productivity improvement.
- Strong research capabilities with the ability to conduct competitive benchmarking and best-practice studies related to system modernization and process optimization.
- Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams including Business, Product, Technology, Digital and Operations.
- Proactive, organized, and eager to learn in a fast-paced environment while managing multiple tasks and priorities.
- Ability to think critically and contribute ideas towards system modernization, process simplification, automation, and governance improvements.
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