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World Wide Technology

Inside Sales Representative

Posted 2 Hours Ago
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In-Office
Mumbai, Maharashtra, IND
Entry level
In-Office
Mumbai, Maharashtra, IND
Entry level
Responds to customer quote, order-processing, product-information, and tracking requests. Maintains knowledge of assigned accounts and OEM products, builds technical configurations, manages supply and partner-registration processes, leverages promotions, identifies upsell opportunities, and provides quote and order reports. Also assists with mentoring and onboarding sales operations employees while maintaining strong customer relationships, accuracy, organization, urgency, and adaptability.
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Job Summary & Responsibilities

Responsibilities Include:
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Working knowledge of partner registration process
• Ability to recognize an opportunity to upsell or attach services
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees
 
Personal Attributes:
• Ability to build and maintain strong relationships both inside and outside the organization
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Perform duties with accuracy and with strong degree of urgency
• Ability to prioritize and perform work in a timely manner
• Team Player
• A passion for learning and continued education

Preferred Qualifications

Responsibilities Include:
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM

World Wide Technology Mumbai, Maharashtra, IND Office

Mumbai, India

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