As an IFS WSM Consultant, you'll configure and integrate Workforce Management tools, manage web deployment projects, and mentor team members. Engaging with customers to deliver tailored solutions is essential.
Join our Team
About This Opportunity
We are looking for a skilled Solution Integrator to join our Workforce Management practice. In this role, you will work on configuring and integrating WFM (Workforce Management) tools - primarily the Click Software Service Optimization Suite and IFS (Industrial and Financial Systems) - in a dynamic, fast-paced environment. You will engage directly with international customers, understand their business and technical requirements, and deliver end-to-end solutions across complex, large-scale deployments.
What You Will Do
• Configure and deploy Click Service Optimization Suite (Click Schedule, Click Mobile, Click Plan, Click Forecast, and Click Analyze) and IFS (Industrial and Financial Systems) modules - FSM (Field Service Management), PSO (Planning and Scheduling Optimization), and Mobile• Integrate IFS FSM and PSO with third-party products and systems across large-scale, multi-system deployment programs• Manage web deployment projects using .NET Web Services and maintain production environments, including build and release processes• Engage directly with international customers to analyze existing network/system needs and deliver consultative solutions• Execute full project lifecycle - from design and analysis through integration and user acceptance• Write and maintain test frameworks and scripts to ensure quality delivery• Mentor new team members to enable independent project execution.
You Will Bring
• 3+ years of IT industry experience, with 2+ years in WFM (Workforce Management) solution development and configuration (Click Suite and/or IFS systems)• Hands-on expertise in IFS (Industrial and Financial Systems) - FSM (Field Service Management), PSO (Planning and Scheduling Optimization), and Mobile configuration and integration• Proficiency in Oracle database, PL/SQL scripting, and SQL DB• Working knowledge of .NET Web Services and IIS (Internet Information Services)• Strong understanding of SDLC (Software Development Life Cycle) with experience in complete project lifecycle execution• Knowledge of UNIX/Linux/Solaris and scripting (Python preferred)
Good to Have
• Experience in Telecom projects within the OSS (Operations Support Systems) space
Qualifications
• BE / B. Tech / MCA / MSc (CS) in Computer Science, Telecom, or Electronics & Communication Engineering
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 783490
About This Opportunity
We are looking for a skilled Solution Integrator to join our Workforce Management practice. In this role, you will work on configuring and integrating WFM (Workforce Management) tools - primarily the Click Software Service Optimization Suite and IFS (Industrial and Financial Systems) - in a dynamic, fast-paced environment. You will engage directly with international customers, understand their business and technical requirements, and deliver end-to-end solutions across complex, large-scale deployments.
What You Will Do
• Configure and deploy Click Service Optimization Suite (Click Schedule, Click Mobile, Click Plan, Click Forecast, and Click Analyze) and IFS (Industrial and Financial Systems) modules - FSM (Field Service Management), PSO (Planning and Scheduling Optimization), and Mobile• Integrate IFS FSM and PSO with third-party products and systems across large-scale, multi-system deployment programs• Manage web deployment projects using .NET Web Services and maintain production environments, including build and release processes• Engage directly with international customers to analyze existing network/system needs and deliver consultative solutions• Execute full project lifecycle - from design and analysis through integration and user acceptance• Write and maintain test frameworks and scripts to ensure quality delivery• Mentor new team members to enable independent project execution.
You Will Bring
• 3+ years of IT industry experience, with 2+ years in WFM (Workforce Management) solution development and configuration (Click Suite and/or IFS systems)• Hands-on expertise in IFS (Industrial and Financial Systems) - FSM (Field Service Management), PSO (Planning and Scheduling Optimization), and Mobile configuration and integration• Proficiency in Oracle database, PL/SQL scripting, and SQL DB• Working knowledge of .NET Web Services and IIS (Internet Information Services)• Strong understanding of SDLC (Software Development Life Cycle) with experience in complete project lifecycle execution• Knowledge of UNIX/Linux/Solaris and scripting (Python preferred)
Good to Have
• Experience in Telecom projects within the OSS (Operations Support Systems) space
Qualifications
• BE / B. Tech / MCA / MSc (CS) in Computer Science, Telecom, or Electronics & Communication Engineering
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 783490
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