The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are looking for an experienced NetIQ IDM and/or Saviynt IGA specialist to join our third-tier support team. The ideal candidate will possess the expertise to independently troubleshoot and resolve complex service problems and escalated incidents within our Identity Management services.
Responsibilities- Solve complex/technical problems in IDM services
- Support the deployment of IDM service updates and enhancements
- Assist with infrastructure and server upgrades
- Monitor the current environment and take proactive actions to maintain the service
- Mentor junior team members
- Interface with IDM T2, Service Delivery Management, and surrounding subject matter experts.
Must-Have:
- Bachelor's degree in computer science, with 6+ years of hands-on experience with Identity management systems and 2+ years of hands-on experience using NetIQ IDM and/or Saviynt IGA product suite.
- Strong understanding and hands on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
- Strong understanding and hands on experience with Saviynt Enterprise Identity Cloud
- Strong knowledge on Active Directory and eDirectory (LDAP)
- High proficiency with Unix/Linux operating system commands, utilities, and scripting (PowerShell, JavaScript, Python, etc.)
- Experience in implementing SSL/self-signed certificate and encryption/decryption of keys and SQL experience.
Nice-To-Have:
- Database(Oracle, PostgreSQL) experience
- Strong understanding of LDAP v3 directory services
- Strong understanding of Privileged access management (PAM) using CyberArk
- Knowledge on cloud services, such as GCP and Azure
- Fluent verbal and written English language and communication skills
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in India:
- Flexible and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility
Nokia Mumbai, Maharashtra, IND Office
Mumbai, India
