The HR Manager oversees HR strategies and programs, collaborates with leadership on employee relations, manages performance, and enhances crew welfare and engagement.
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Key Responsibilities
- Strategic HR professional, people partner, and member of the onboard Executive Committee. Collaborating with the ship and shoreside leadership teams to develop and implement people strategies and programs that are in line with core values and brand direction.
- The HR Manager must have extensive knowledge in all aspects of HR including MLC, employee relations, performance management, organizational development, disciplinary, learning & development, Crew Welfare, and HR systems
- Leads the Human Resources team by creating a highly engaged, effective, and team-oriented department.
- Serves as an advisor and coach to leadership and management on HR Policies & processes, and provides human resource direction and guidance on all employee-related issues
- Provides consultation and coaching to shipboard management for all departmental and individual performance issues, ensuring fair and consistent performance management procedures
- Efficiently and confidentially manages harassment and discrimination allegations and conducts prompt and thorough investigations as appropriate
- Serves as the Subject Matter Expert on MLC 2006, monitoring compliance of the vessel in teammate matters, undertaking regular /inspections highlighting findings to senior management
- Oversees the Learning & Development function, including the teammate Onboarding and Shipboard Orientation Processes
- Works collaboratively with ship and shore management on supporting and managing Employee Engagement Survey procedures and results to consistently improve business results and meet business objectives
- Manages the Internal Transfer Program and Career Progression by providing career counseling to teammates and managing the internal recruitment & interview process.
- Manages the Crew Welfare & Crew Club function, ensuring there is a balanced offering of social, recreational, and educational programs to support onboard wellbeing and teammate engagement.
- Acts as designated shipboard CARE Officer, partnering with the Medical Department, as appropriate, to ensure teammates’ well-being.
Skills, Knowledge & Expertise
- Either a Bachelor’s degree from an accredited college or university in Human Resources, Adult Education, or related field (or international equivalent) or an Advanced SHRM or CIPD HR Certification is preferred.
- Minimum of Five (5) years' experience in Human Resource Management (preferably in Employee Relations or as an HR Business Partner, or shipboard operations management).
- Must have experience and awareness of employee relations practices and procedures and have addressed employee relations issues in a multicultural environment, including conducting investigations, negotiating grievances and conflicts and dispute resolution. Knowledge of various international Human Resources standards in compensation, general benefits, employment, and staffing practices, and organizational development.
- Must be computer literate, with proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong command of the English language, both verbal and written.
- Personal characteristics include leadership ability, strong public speaking skills, professional demeanor and sound judgement in all decisions and actions. Must also have superb communication skills with the ability to be proactive within the shipboard organization.
- Ability to multi-task, adapt and adjust to a variety of circumstances, and work well under stress including receiving developmental feedback. Unwavering commitment to business ethics, demonstrate the highest levels of integrity, and professional confidentiality
- Commitment to establish and maintain courteous and professional working relationships in a diverse multicultural environment
Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
- A competitive salary package.
- Your own comfortable single cabin - your private space to relax and recharge.
- Company-paid travel to and from the ship, so you can focus on the journey ahead.
- Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
- A vibrant recreation and welfare program designed to support your well-being and work-life balance.
- Access to exceptional learning and development opportunities to grow your skills and advance your career.
- The chance to travel the world, exploring exciting destinations while doing what you love.
- A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
About
At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people’s lives through travel.Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers:Opportunities to travel and experience new cultures.Comprehensive training and development programs.A strong focus on teamwork and personal growth.Competitive compensation and benefits.A chance to be part of a world-class brand known for excellence.Get to know us by exploring our career site. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories.Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant’s age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws.Scam AlertProtect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.
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