Human Resources Generalist – Mumbai (Hybrid)

Position Available:  Human Resources Generalist – Mumbai (Hybrid)

Position Summary: This role will act as the key HR support partner to the HR Manager and business teams, managing core HR operations, payroll coordination, employee lifecycle activities, compliance, engagement initiatives, and first-level employee relations. The role requires someone who can balance hands-on execution with business partnering support in a lean HR team structure.

Key Responsibilities:

Recruitment & Hiring Coordination

• Support end-to-end recruitment coordination, including job postings, candidate sourcing, screening coordination, interview scheduling, assessment support, reference checks, consultant and job portal coordination, offer coordination, candidate follow-ups, and timely hiring updates to managers.
• Create and post job advertisements on online job platforms and social media channels

Employee Lifecycle Management

• Manage onboarding and offboarding activities, including pre-joining coordination, joining documentation, induction support, employee record updates, exit documentation, asset coordination, and closure of employee lifecycle processes.
• Prepare, update, and maintain employment contracts, job descriptions, employee records, and other labour-related documentation in conjunction with HR manager or local law firms.
• Support regional HR documentation and mobility activities when required.

Employee Relations & Employee Support

• Support employees with HR-related queries, including leave management, benefits, policies, payroll queries, and routine employee concerns, escalating complex matters to the HR Manager where appropriate.
• Support employee engagement, employee recognition, workplace wellbeing, and internal culture initiatives to foster a positive and productive work environment.
• Assist in addressing routine workplace issues and employee concerns while maintaining confidentiality, professionalism, and timely follow-through.

Learning, Development & Performance Support

• Coordinate learning and development initiatives, including mandatory training, HR and compliance training, training calendars, employee invitations, completion tracking, reminders, feedback collection, and training record maintenance.
• Support performance management processes, including review cycles, review assessments, documentation follow-ups, and Performance Improvement Plan coordination where required.

Payroll, Compensation & HR Records

• Coordinate monthly payroll inputs, including attendance, leave, salary changes, reimbursements, statutory deductions, employee benefits, payroll-related documentation, and resolution of routine employee payroll queries.
• Maintain compensation records and provide data support for compensation reviews and salary planning exercises.
• Ensure accurate and timely HRIS updates related to employee records, payroll inputs, employee lifecycle changes, and HR documentation.

HR Analytics, Reports & Dashboards

• Maintain and analyze HRIS data and prepare periodic HR dashboards and reports on key metrics such as headcount, hiring, attrition, time to hire, absenteeism, payroll accuracy, leave utilization, employee engagement, and other HR trends for review by the HR Manager.

Compliance, ISO & Policy Support

• Assist in the development, implementation, and maintenance of HR policies and procedures, ensuring alignment with internal standards and ISO 27001 requirements.
• Ensure timely support for labour law compliance, statutory filings, ISO 27001 HR requirements, internal audits, policy adherence, documentation control, and coordination with external consultants or service providers where required.
• Maintain HR documentation and records in line with compliance, audit, data privacy, and internal governance requirements.

Employee Engagement, CSR & Internal Communication

• Support Corporate Social Responsibility (CSR) initiatives, including activity planning, employee participation, documentation, impact tracking, and reporting against corporate CSR objectives.
• Manage internal communications, staff announcements, HR updates, and HR Portal updates.
• Design presentations and communication material for HR events and employee initiatives in line with professional and brand guidelines and coordinating with the Marketing team when appropriate.

Regional HR Coordination

• Provide administrative and coordination support for HR activities across India and assigned international locations, including Singapore, Philippines, Malaysia, and UAE, in collaboration with local stakeholders and the HR Manager.

Office Administration & Vendor Coordination

• Manage office administration activities, including housekeeping coordination, vendor management, office upkeep, maintenance follow-ups, pantry and facility requirements, and ensuring a clean, organized, and well-functioning workplace.
• Coordinate vendor relationships, invoice processing, payment tracking, and related administrative documentation.

Required Experience, Skills & Competencies

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Commerce, or a related discipline is required. Postgraduate qualifications such as MBA/PGDM in HR or Labour Relations will be an advantage.
• Relevant certifications in HR, payroll, labour law compliance, recruitment, or HR analytics will be considered an added advantage.
• 2–5 years of HR experience in HR operations, recruitment, employee lifecycle management, payroll coordination, compliance support, or HR administration.
• Working knowledge of Indian labour laws and statutory compliance, including Shops & Establishments, PF, ESIC, professional tax, gratuity, statutory bonus, leave records, employee documentation, and basic payroll compliance.
• Exposure to HR policies, procedures, employee records, regulatory updates, internal audits, documentation control, or compliance coordination.
• Experience working in a multinational, consulting, service-based, or matrix organization will be an advantage.
• Strong command of written and spoken English.
• Proficiency in MS Office, including Excel, PowerPoint, Outlook, Word, and Teams, along with experience using an HRIS system.
• Experience with ATS platforms, workflow automation tools, or AI-enabled productivity tools will be an advantage.
• Excellent communication, active listening, and problem-solving skills.
• Ability to collaborate effectively and influence others across the organization.
• High integrity, ethical mindset, confidentiality, and respect for diversity.
• Strong organizational, time-management, and prioritization skills.
• Self-motivated, confident, and able to work independently.
• Resilient in ambiguous situations while maintaining professionalism and sound judgment.

Reports to: HR Manager

Location: Mumbai - Hybrid, 3 days a week from office.

CTC offered: 5 - 6 Lacs p.a. with the final offer aligned to the candidate’s last drawn salary within this range.

If your skills and experience align with the above requirements, please submit your application through the BambooHR ATS application link provided in the job posting. For any questions, please contact us at [email protected].

Company Profile:

BARE International is a US-based, global customer experience consulting firm with 39 years of experience. The company set the industry standard as the largest independent provider of customer experience research. BARE International has global coverage with 13 Offices around the world.  Our vision is to "inspire excellence" by delivering actionable insights to our clients that strategically impact the improvement of their customer experience.

Since 1987, we have built our reputation on innovation, ethics, and seamless client service management. Join BARE for a close-knit work environment and global entrepreneurial experience!

BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose to provide you opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers at North America. Details about the Data handling at BARE can be obtained at BARE’s Privacy Notice at http://sh.baidata.com/PNJobApp. For questions or requests to revoke this consent you can any time contact us on our Data Privacy Webform at http://sh.baidata.com/PWebForm