We are seeking an HR Systems Manager to join our Global HR systems team. This team offers technical expertise and oversight for Workday, Cornerstone LMS, HR ServiceNow, and other HR Systems. The primary responsibilities include maintaining and enhancing HR Systems, consulting with business stakeholders to identify requirements, designing and implementing solutions, and providing functional and systematic support for complex system issues. The role also focuses on continuous improvement of system processes to enhance efficiencies and support a high-quality employee experience. As a manager, you will provide leadership and coaching to a team of HR Systems Administrators in alignment with the team's vision and assisting the HR Systems Leadership team in executing the overall team strategy.
Key Responsibilities
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Oversee Administration and Operations: Manage the ongoing operations of an HR system team, supporting various functional modules and integration points with vendors or other internal systems.
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Provide Technical and Functional Expertise: Offer effective leadership to a team of HR Systems professionals through coaching, feedback, work direction, prioritization, and sound performance management practices. Act as a champion for the team and remove roadblocks to individual or organizational success.
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Support Team Vision: In partnership with the HR Systems leadership team, support the execution of team vision and strategy and goals. Assist with resource allocation and managing overall team capacity. Support individual and team career development to ensure skills remain current with technical skills and best practices.
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Provide Thought Leadership: Strongly influence complex system enhancements by clarifying business requirements, prioritizing initiatives, and interfacing with key stakeholders. Collaborate with tech and business partners to ensure work aligns with business strategy and continuously improve processes, procedures, and best practices. Drive consistency to ensure continued delivery of core functions.
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Collaborate with Partners: Work closely with internal and external technology and business partners to ensure strong system performance and deliver robust solutions. Resolve complex escalations and utilize strong technical expertise to provide guidance on process and system solutions when issues occur. Proactively evaluate system performance and potential risks to identify needs, opportunities, or gaps and influence senior leaders on decisions and strategy.
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Maintain Strong Relationships: Own and maintain strong relationships with internal and external partners to drive solutions and successful implementations. Serve as a Subject Matter Expert (SME) for an HR System for peers, business partners, and vendors. Proactively facilitate interactions with key stakeholders to ensure open communication and alignment. Support the development of effective change plans for updates and releases to ensure a positive user experience. Maintain a solid understanding of the business areas supported to ensure they are represented in all process and system work.
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Stay Current with Industry Practices: Stay up to date on industry best practices, new functionality, and specific HR system fixes, releases, and market trends. Evaluate applicability to our processes and systems and provide recommendations for improvements.
Required Qualifications:
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Bachelor's degree or equivalent.
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10+ years of system configuration experience in cloud-based/SaaS platforms, with at least 5 years of Workday experience in multiple modules (HCM, Payroll, Benefits, Recruiting, Talent & Performance, Time and Absence, etc.).
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5+ years of experience managing people.
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Proven experience in supporting ongoing system maintenance, including the development, documentation, and implementation of multiple system enhancements and fixes for specific HR systems such as Cornerstone, Workday, ServiceNow, or other related SaaS-based systems.
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Ability to effectively prioritize multiple initiatives and manage arising conflicts.
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Experience collaborating across the organization and leading through collaboration and influencing decisions and strategy.
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Highly effective communication skills (written and verbal) for interaction with all levels of leadership, technology, and business partners, along with managing productive working relationships.
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Excellent critical thinking skills, with the ability to draw conclusions easily and make situational decisions.
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Understanding of core HR processes (e.g., payroll, tax, and time & labor system processing).
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Strong consultative skills and proven ability to translate business strategy into system solutions.
Preferred Qualifications:
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Master's degree
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Experience with other HR systems (HR ServiceNow, Cornerstone, STAR Compliance, or other SaaS platforms)
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Workday Payroll and Benefits experience
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Workday Pro Certification
Timings: 2:00p-10:30p IST Afternoon or 4:45p-1:15p IST Evening
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Timings
(2:00p-10:30p)
India Business Unit
AWMPO AWMP&S President's Office
Job Family Group
Human Capital
What We Do
Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals.
We believe that with the right advisor, the right advice, and the right firm, life can be brilliant.
Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.
Learn how you can build your career at Ameriprise Financial.
*Ameriprise Financial Q2 2020 Statistical Supplement
All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested.
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Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.
