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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and motivate a team of housekeeping staff, oversee daily housekeeping operations, and ensure all housekeeping processes meet the hotel’s high standards of cleanliness. As a Housekeeping Executive, you’re not just supervising daily housekeeping and/or public area operations– you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Supervise day-to-day housekeeping team operations: Lead, train, and oversee housekeeping and public area team members to maintain a consistent supply of clean linens and uniforms
- Manage Room Amenities: Oversee ordering, distribution, and inventory of Room Amenities
- Monitor quality and efficiency: Track linen quality, inventory levels, stain and damage rates, and production reports, ensuring timely rewashing, repairs, and reordering as needed
- Optimize productivity: Assign machinery, equipment, and work areas while maintaining productivity records, including hourly production metrics
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Minimum 3 years of experience in a supervisory role within the hospitality industry
- Familiarity with various laundry equipment and cleaning techniques.
- A keen eye for quality and precision in laundry services.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent Communication Skills: Effective interpersonal skills to interact with staff and management.
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
