Owns and governs global Record to Report processes across technologies, driving standardization, controls, digitalization, performance monitoring, and continuous improvement. Leads finance process transformation, business cases, related projects, SLA management, compliance, and stakeholder coordination across global teams. Ensures processes align with organizational strategy, quality standards, efficiency objectives, and business continuity requirements.
The Global Process Owner (GPO) Record to Report plays a key role in enabling the performance of GSS services and related processes within the Record to Report domain, as well as achieving key annual objectives. The GPO Record to Report will operate globally across technologies, ensuring global standards through effective process improvement, digitalization, proper governance, and controls. They will develop and manage processes to meet GSS strategy expectations in the following areas: Customer Value and Customer Experience, Efficiency and Productivity, Quality and Compliance. This role will report directly to GSS Finance Stream Director.
Key Responsibilities:
- Proactively monitoring, evaluating and escalating services and process performance within Record to Report domain, to enhance quality and efficiency of the processes in line with the indicators (KPIs) to assess process effectiveness.
- Leading process and technology transformation within Record to Report domain, developing relevant business cases and managing related projects.
- Designing people, process, control and technology standards and suitable solutions for Record to Report, for the end-to-end processes. Be the main point of contact between GSS and Group, ensuring that DNV processes are implemented in accordance with DNV strategy.
- Establishing and maintaining appropriate process governance, controls, and documentation for Record to Report, ensuring quality and business continuity.
- Maintaining Service Level Agreement discussions and documentation on the ongoing basis and in line with the annual process.
- Identifying, prioritizing and coordinating continuous improvement initiatives within Record to Report domain, in alignment/ collaboration with Quality, Service Performance Reporting and Digitalization & Development.
- Develop and facilitate implementation of standards within Record to Report domain that support the Compliance and business needs.
Competency Requirements:
- Process Knowledge and Standardization: Deep understanding of Record to Report processes, including upstream and downstream dependencies. This includes driving global standardised process design and implementation.
- System and Domain Knowledge: Proficiency in analytics, reporting, and using tools like Blackline, Oracle, or Power BI to monitor Record to Report metrics and identify improvement areas.
- Governance: Establishing and maintain process governance and controls, striving to achieve high quality processes, play an enabling role and be responsible for overall design and governance.
- Financial and Compliance Knowledge: Understanding of accounts receivable, cash management, (withholding) tax regulations, and compliance requirements for global operations.
- Change Management and Leadership: Proven capability to lead transformation projects, implement new tools or processes, and drive cultural adoption across global teams.
- Stakeholder Collaboration and Communication: Strong ability to collaborate with suppliers, internal teams, and global stakeholders to streamline Compliance workflows.
- Strategic Thinking: Ability to align Record to Report operations processes with organizational strategic goals.
- Flexible work arrangements that help employees maintain a healthy balance between professional and personal life while staying productive.
- Paid leave including annual, sick, compassionate, public holidays, marriage, maternity, and paternity leave.
- Health and wellness benefits with medical insurance and annual health check-ups.
- Financial security through pension plans and insurance coverage (life, accident, and travel).
- Learning and development via training programs, sponsorships, and on-the-job learning.
- Additional perks such as long service awards, mobile phone and internet reimbursement.
- Rewards and recognition through profit-sharing opportunities.
*Benefits may vary depending on role, employment type, tenure, location or grade level. *
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
QualificationsQualifications & Experience:
- Relevant experience within a similar role or operational role required, with knowledge from the Record to Report domain.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.
About GSS
DNV Mumbai, Maharashtra, IND Office
Mumbai, India
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