GEMS Logistics Manager

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.​

Position: Logistics Manager – Global Emerging Markets

Reporting to: Region Head – Logistics and Customer Service, GEMs

Department: Supply Chain

This role leads supply chain transformation initiatives across Global Emerging Markets (GEMs), with a strong focus on Cost-to-Serve (CTS), Customer Service, Digitization, and Process standardization. The position partners closely with market supply chain teams, global sourcing, customer service, and digital & technology (D&T) teams to drive cost efficiency, service reliability, digitization, process standardization and scalable supply chain capabilities.

Key Responsibilities

Ocean Freight Strategy & Execution

• Lead end-to-end ocean freight operations, including carrier negotiations, contract management, tender alignment, Quarterly Business Reviews, and Operations Efficiency.

• Own and manage ocean freight performance governance, ensuring service reliability, cost optimization, and compliance with contractual terms.

• Act as the primary escalation point for ocean freight–related risks and disruptions, driving timely resolution in collaboration with internal and external stakeholders.

• Partner with Global Sourcing to ensure freight contracts, tenders, and commercial agreements are in place and effectively deployed across markets.

• Collaborate with market supply chain leaders to address carrier performance gaps and continuously improve service levels.

Digital Enablement & Visibility

• Lead and manage project44 implementation and adoption for ocean freight tracking, visibility, and performance management.

• Drive usage of digital visibility tools to improve proactive exception management, decision-making, and KPI tracking.

• Identify opportunities for further digitization and automation across freight execution and logistics workflows.

Cost-to-Serve (CTS) Transformation

• Partner with market supply chain teams to identify cost-to-serve improvement opportunities across transportation, warehousing, and order fulfilment.

• Collaborate with SC leaders to ensure cost-savings targets are defined, tracked, and delivered, supporting both short-term initiatives and long-term structural improvements.

• Lead cost-to-serve reviews, developing insights, recommendations, and executive-ready leadership presentations.

• Partner with international CTS teams to drive standardization and simplification of supply chain processes across Global Emerging Markets.

Order-to-Cash & Process Simplification

• Identify and lead initiatives to simplify and digitize the Order-to-Cash (O2C) cycle, reducing manual effort, variability, and cycle times.

• Partner with Digital & Technology (D&T) teams to source, design, and implement scalable digital solutions across GEMs.

• Drive harmonization of supply chain processes to improve consistency, control, and scalability.

Customer Service & Stakeholder Collaboration

• Work closely with customer service teams to ensure quarter-end RNS delivery and mitigate service risks.

• Support and lead EDI implementation with distributors and suppliers to improve data accuracy, speed, and reliability.

• Partner with customer service teams to standardize Incoterms across GEMs, improving clarity of ownership, cost allocation, and execution accountability.

• Influence and align cross-functional stakeholders across markets, regions, and global teams.

Key Skills & Capabilities

Functional & Technical

• Graduate from a top-tier business school (MBA preferred)

• 5+ year experience in Logistics/Ocean Freight/Customer Service focussed, Supply Chain roles

• Strong understanding of end-to-end supply chain

• Hands-on experience with digitization, supply chain systems, and visibility tools

• Solid analytical capability to assess cost, performance, and service trade-offs.

Transformation & Leadership

• Proven ability to lead cross-functional transformation initiatives across multiple markets.

• Strong stakeholder management and influencing skills in a matrixed, global environment.

• Experience translating data and insights into clear executive-level presentations and recommendations

• Structured problem-solving mind-set with a focus on simplification and standardization.

Soft Skills

•Excellent communication and presentation skills.

•Ability to operate in ambiguity and drive outcomes without direct authority.

•Strong collaboration mind-set with a bias for action.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.