Manage customer relationships and escalations, lead projects, and ensure service-level agreement compliance. Serve as primary point for SLA management and cross-functional coordination.
Customer Management, Escalation Management, Project Management, SLA Management Customer Management; Escalation Management; Project Management; SLA Management
Hexaware Technologies Navi Mumbai, Maharashtra, IND Office
#1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape, Navi Mumbai, Maharashtra , India, 400710
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