The Fault Management L2 Engineer handles advanced network fault management, ensuring resolution to SLA requirements, performing root-cause analysis, and collaborating on complex network incidents.
The FM L2 engineer assure End-to-end fault/incident & problem management with main objective of resolution to SLA & OLA requirements. They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge .
- Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.
- Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.
- Review and validate network designs, configurations, and change plans before implementation.
- Provide technical guidance during critical network activities and major incidents.
- Ensure adherence to standard operating procedures and best practices during execution.
- Support post-change validation and stability checks.
- Collaborate with cross-functional teams to ensure smooth implementation of network activities.
- Document technical findings, lessons learned, and improvement actions.
You have:
- Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.
- Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN.
- Hands-on experience & knowledge of Nokia Service Architecture.
- Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies
- Experience in designing and delivering solutions such as BNG.
- Knowledgeable on Network Management Systems, networking concepts and related technologies
- Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.
- Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments.
It would be nice if you also had:
- Experience with following hardware:
- Routing & Switching: Cisco, HP, Arista FortiGate
- WIFI: Aruba, Cisco
- Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto
- Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware
- SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Nokia Mumbai, Maharashtra, IND Office
Mumbai, India
Similar Jobs
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Operate and monitor mechanical and HVAC systems (chillers, compressed air, chilled/heating water, cleanroom HVAC). Perform rounds, alarm response, preventative maintenance, troubleshooting using P&ID/one-line diagrams, follow LOTO and NFPA 70E, and maintain maintenance records.
Top Skills:
Alarm MonitoringChilled Water SystemsChiller PlantCleanroom HvacCompressed Air SystemsHvacLotoNfpa 70EOne-Line DiagramsP&Id DrawingsProcess ExhaustSystem Troubleshooting
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Lead semiconductor packaging process development and NPI to improve yield, quality, and CPK. Apply DOE, SPC, Six Sigma, FMEA, RCA and statistical analysis (JMP) to optimize and control assembly processes. Integrate AI/ML, MES, and analytics for predictive control, anomaly detection, and process insights. Introduce new materials/equipment, drive cost and reliability improvements, and lead cross-functional teams for scalable manufacturing.
Top Skills:
Ai/MlAnalytics ToolsIndustry 4.0JmpMesPythonSmart ManufacturingSQL
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The role involves managing financial reporting requirements including data assessment and transformation, stakeholder engagement, and ensuring regulatory compliance for reporting processes.
Top Skills:
ExcelFinrepIfrsMs Powerpoint
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
