Troubleshoot network issues, perform field dispatch and service desk activities, conduct fault investigations, and ensure effective network change implementation while adhering to best practices.
The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.
- Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.
- Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.
- Review and validate network designs, configurations, and change plans before implementation.
- Provide technical guidance during critical network activities and major incidents.
- Ensure adherence to standard operating procedures and best practices during execution.
- Support post-change validation and stability checks.
- Collaborate with cross-functional teams to ensure smooth implementation of network activities.
- Document technical findings, lessons learned, and improvement actions.
You have:
- Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.
- Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN.
- Hands-on experience & knowledge of Nokia Service Architecture.
- Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies
- Experience in designing and delivering solutions such as BNG.
- Knowledgeable on Network Management Systems, networking concepts and related technologies
- Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.
- Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments.
It would be nice if you also had:
- Experience with following hardware:
- Routing & Switching: Cisco, HP, Arista FortiGate
- WIFI: Aruba, Cisco
- Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto
- Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware
- SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud
Nokia Mumbai, Maharashtra, IND Office
Mumbai, India
Similar Jobs
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
As an ML Engineer, you will design, experiment, and deploy AI/ML models, evaluate their performance, and leverage Python and SQL.
Top Skills:
PythonPyTorchScikit-LearnSQL
Financial Services
Review, verify, and report client data to ensure accuracy and AML/regulatory compliance. Prepare Currency Transaction Reports and compliance documentation, respond to operational requests, escalate issues, and support process improvements. Use digital tools to manage data, resolve service issues, and contribute to operational excellence.
Top Skills:
MainframeMS OfficePc-Based Systems
Cloud • Security • Software • Cybersecurity • Automation
Provide hands-on technical consultancy to APJ customers to drive GitLab adoption, unblock implementations, lead workshops/demos, and align technical recommendations with account goals. Manage multiple engagements, produce enablement content, mentor peers and customers, and stay current on DevSecOps tooling and GitLab capabilities to support renewals and expansion.
Top Skills:
Agile PlanningCi/CdDevsecopsGitlabSource Code ManagementZoom
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
