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Hilton

F&B Executive

Posted 3 Days Ago
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In-Office
Gurugram, Haryana
Entry level
In-Office
Gurugram, Haryana
Entry level
Supervise restaurant and event food-and-beverage service, including seating guests, taking orders, coordinating with kitchens, managing reservations and events, overseeing cash handling and equipment maintenance, controlling costs, gathering feedback, supporting staff training, and resolving guest inquiries or complaints.
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o ensure that at all times the service sequence in the restaurant is followed.  

• To seat the guests and present them with the menus.  

• To take F&B orders from the guests in the standard manner and should be able to offer suggestions.  

• Supervise cash handling.  

• Supervise the maintenance of service equipment  

• To know all the reservations of the day.  

• To coordinate with the respective kitchens  

• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.  

• To know all the events of the day.  

• To meet all the guests before the event and check the details  

• To identify regular customers and VIP accounts.  

• To make efforts to minimize food costs and other related costs  

• To solicit feedback from event coordinator on the quality of food/service after every function.  

• Participate in any training and / or development programs.  

• Assist in training of any staff when required.  

• Project a positive and motivated attitude.  

• Handle guest or other employee inquiries in a courteous and efficient manner.  

• Report all guest complaints or problems to immediate superior  

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