DP World Jobs

Executive - Network - Deps Control - Express Logistics

DP World

Executive - Network - Deps Control - Express Logistics

Posted 2 Days Ago

Be an Early Applicant

In-Office or Remote

2 Locations

Senior level

In-Office or Remote

2 Locations

Senior level

Manage daily DEPS recording and control to ensure zero cases; monitor location- and customer-specific DEPS, perform RCA, coordinate with operations and insurance for recovery and claims, issue COFs and credit notes, publish performance data, drive KPI improvements, and lead team ownership and engagement.

The summary above was generated by AI

FILING INFORMATION

Position

Executive – DEPS Control

Department

Express Business, Operations

Location

Mumbai

Band

Reports to

Manager - Network - DEPS Control - Express Logistics

ROLES & RESPONSIBILITIES

Key responsibilities

DEPS recording and control on daily basis to ensure NIL cases.
Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.
Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.
Coordinate with insurance company to ensure claim settle on time.
Issuance of COF to customer.
Credit Note working and closure
Track and drive for continuous improvement across all defined Goals/KPI/metrics.
Periodic and on time publication of DEPS performance data.
Deep dive into key areas to identify areas of improvement
Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

Any graduate with 5+ years of experience in operations and process excellence.
Comprehensive and possessing analytical Skills
Exposure to operations planning.
Tech savvy, Problem solving, data-driven decision-making through the stakeholders
Team Building and Employee Engagement Capability.
Adaptability towards change management.
Stakeholder Management

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