Develops and executes airport food and beverage strategy, including outlet concepts, revenue optimization, tenant negotiations, service quality, compliance, promotions, concessionaire performance reviews, reporting, inventory checks, and KPI delivery. The role coordinates with internal teams, concessionaires, and marketing partners to improve passenger dining experiences, increase sales, and maintain operational standards across airport F&B outlets.
Responsibilities Qualifications
Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
- Develop and execute F&B strategy aligned with passenger demographics and airport footfall
- Identify and onboard innovative culinary concepts and brands to enhance the airport’s dining experience.
- Maximize revenue from F&B outlets through optimal space utilization, pricing strategies, and tenant mix.
- Monitor and analyze sales performance, footfall conversion, and spend per passenger metrics.
- Negotiate commercial terms and lease agreements with F&B operators
- Ensure high standards of service, hygiene, and ambiance across all F&B outlets.
- Implement feedback mechanisms and conduct regular audits to maintain quality.
- Liaise with internal departments and external partners for smooth operations.
- Plan and execute seasonal campaigns, food festivals, and loyalty programs.
- Collaborate with concessionaires and marketing team for cross-promotions.
- Prepare monthly performance reports, forecasts, and dashboards.
- Ensure compliance with FSSAI, airport safety norms, and other statutory requirements.
- Drive penetration through loyalty program and digital invoicing.
- Conduct weekly performance reviews and monthly sales performance reviews with concessionaires.
- Perform inventory checks and provide feedback for improvements.
- Drive budgeted sales, revenue, and KPIs at store level.
Education Qualification:
Bachelor's degree in Hospitality Management, Business Administration, or a related field
Diploma in Food & Beverage Operations/certifications in F&B safety (Preferred)
Work Experience:
3-7 years of hands on experience in floor operations with renowned names
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