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Capita

Executive - Customer Services

Reposted 22 Days Ago
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In-Office
Mumbai, Maharashtra
Entry level
In-Office
Mumbai, Maharashtra
Entry level
This role involves providing customer support, managing inquiries, ensuring data confidentiality, and adhering to organizational policies and processes.
The summary above was generated by AI
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.

Job title:

Executive - Customer Services

Job Description:

Deliver timely and efficient support according to customer requirements and SLA Responsible for the care, accuracy, confidentiality, security and maintenance of information Adhere to all policies, processes and business rules Manage follow up enquires and administration

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent

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