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Capita

Executive - Customer Services

Reposted 20 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Entry level
In-Office
Mumbai, Maharashtra, IND
Entry level
Provides administrative support for customer service processes by maintaining documentation, transmitting information to customers, and ensuring data privacy compliance.
The summary above was generated by AI
Provides administrative support to customer service processes.

Job title:

Executive - Customer Services

Job Description:

Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent

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