Coordinates sales planning and forecasting, prepares dashboards and management reports, tracks targets and partner performance, and supports pricing and margin analysis. Maintains SAP ERP and CRM data quality, assists with territory mapping, and coordinates system updates. Supports audits, compliance documentation, SOPs, and cross-functional business operations while identifying reporting automation opportunities.
Key Responsibilities
Sales Planning, Dashboard Creation & Business Operations
- Coordinate with the Sales Team, Sales Support team and Commercial team for sales planning and operational activities.
- Prepare weekly and monthly Truck Order dispatch plans and participate in sales planning meetings to consolidate planning data for management review.
- Prepare, maintain, and publish periodic business reports and dashboards.
- Support monthly, quarterly and annual sales forecasting exercises.
- Monitor sales targets and maintain target tracking reports.
- Track Partner business and key accounts performance, and coordinate incentive-related activities.
- Prepare management presentations, business review reports and performance summaries for Sales Leadership.
- Identify opportunities to improve reporting processes through automation and digital tools.
Forecasting & Commercial Support
- Support Order Intake (OI) planning and forecasting activities.
- Consolidate forecast data from regional sales teams.
- Support pricing, margin tracking, and sales performance analysis.
SAP, CRM & Data Quality Support
- Maintain and update business data within SAP ERP and assist in Sales Territory Mapping activities.
- Coordinate with Central IT for master data updates and system-related issues.
- Support CRM data quality initiatives and ensure timely updates of sales information.
Operational Support & Compliance
- Support ISO, internal audits, and compliance-related documentation.
- Maintain process documentation, Standard Operating Procedures (SOPs), trackers, and business records.
- Coordinate with Sales, Commercial, Finance, HR, IT, and other internal stakeholders for smooth business operations.
Required Skills & Qualifications
Education
- Bachelor's degree in Business Administration, Commerce, Engineering, Economics, or a related discipline. (Post Graduation/MBA preferred)
Experience
- 2–5 years of experience in Business Operations, Sales Operations, Business Analysis, Sales Planning, or a similar analytical role.
Technical Skills
- Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, Dashboards)
- Microsoft Power BI
- SAP ERP
- Strong understanding of reporting, forecasting, and business planning processes
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