Designs and leads a global ServiceNow platform architecture spanning integrations, security, workflows, SLAs, dashboards, SecOps, GRC, Performance Analytics, and custom applications. Responsibilities include hands-on ServiceNow scripting, REST and SOAP API development, domain separation, Service Portal, Virtual Agent, mobile app development, application migration, and support for multiple ServiceNow modules. The role also establishes development standards and deployment methodologies while providing technical leadership to the client.
JOB TITLE - SERVICENOW ARCHITECT / Technical Lead Overview Hexaware requires a ServiceNow Architect / Technical Lead to oversee ServiceNow Platform of a prominent global company that makes extensive use of SecOps and Performance Analytics in ServiceNow. The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering. Responsibilities Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, dashboards in Performance Analytics, SecOps and Custom applications in support of a global ServiceNow landscape spanning numerous instances. Service Portal design, often in support of custom applications Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Expert knowledge of GRC applications required. Expert knowledge of SecOps applications required. Extensive knowledge on Performance Analytics required. Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Implement ServiceNow in Domain separated instance Provide support of custom applications development and migration Support Virtual Agent configuration and development Experience in ServiceNow Mobile app development Worked on CSM, HRSD, GRC, ITBM modules Expert in working on Performance Analytics Knowledge of integration Hub preferred Excellent knowledge of ServiceNow Best Practices Develop methodologies for consistent development, improvement, and deployment of designed solutions. Requirements 8+ years of relevant experience with ServiceNow required 3+ years’ experience with Java Script required ServiceNow System Administrator certification required ServiceNow Solution Architect certification preferred
Hexaware Technologies Navi Mumbai, Maharashtra, IND Office
#1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape, Navi Mumbai, Maharashtra , India, 400710
Similar Jobs
Information Technology • Consulting
Designs and delivers enterprise ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, GRC, IRM, and SPM. Responsibilities include platform architecture, scripting, workflow automation, integrations, CMDB design, security configuration, end-to-end implementation, Agile delivery, and audit support in regulated environments.
Top Skills:
AgileAtfCi/CdCloud InfrastructureCmdbDevOpsEmployee CenterFlow DesignerGrcHrsdIntegrationhubIrmItomItsmMid ServerPerformance AnalyticsRestSecopsService PortalServicenowServicenow ScriptingSoapSpm
Information Technology • Consulting
Designs and implements ServiceNow enterprise service management solutions using ITSM best practices and related modules. Develops scripts, workflows, custom applications, portals, widgets, integrations, and APIs. Implements Discovery, Service Mapping, Event Management, Orchestration, MID Server, LDAP, Active Directory, and SSO solutions. Reviews configurations, recommends best practices, and supports domain-separated instances. Requires extensive ServiceNow and IT industry experience plus relevant certifications.
Top Skills:
Active DirectoryBusiness RulesCertificatesClient ScriptsCsmCustom ApplicationsDomain SeparationEmail InboundEvent ManagementFix ScriptsFlow DesignerGrcHrsdHTMLIntegration HubItbmItilItomItsmJelly ScriptLdapMid ServerOauth 2.0OrchestrationPerformance AnalyticsRestScript IncludesScripted Rest ApisScripted Soap ApisService MappingService PortalServicenowServicenow DiscoveryServicenow ScriptingServicenow WidgetsSoapSsoUi ActionsUi PoliciesWorkflows
Information Technology • Consulting
Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.
Top Skills:
Active DirectoryBusiness RulesCertificatesClient ScriptsCsmCustom Application DevelopmentEmail InboundEvent ManagementFix ScriptsFlow DesignerGrcHrsdHTMLIntegration HubItbmItomItsmJelly ScriptLdapMid ServerOauth 2.0OrchestrationPerformance AnalyticsRestScript IncludesScripted Rest ApiScripted Soap ApiService MappingService PortalServicenowServicenow DiscoveryServicenow ScriptingSoapSsoUi ActionUi PolicyWidgetsWorkflows
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
