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Manages hotel engineering operations, facility maintenance, building systems, safety compliance, work orders, capital projects, contractors, permits, budgets, sustainability initiatives, and engineering staff. Oversees electrical, mechanical, HVAC, plumbing, life safety, elevators, and other hotel systems while ensuring guest comfort, regulatory compliance, asset efficiency, and effective communication across departments.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the entire engineering operations of all the hotel’s systems, plant, and equipment. You ensure the POMEC budget is utilised as efficiently and effectively as possible to satisfy guest needs, the property, and its assets. As an Engineering Manager, you’re not just assisting the Director in overseeing the safety and functionality of the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Partner in leading facility operations: Assist in directing the functionality, safety, and compliance of buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
- Oversee facility maintenance: Perform facility inspections and supervise construction, installation, maintenance, and repairs of electrical, mechanical, and architectural systems
- Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
- Oversee work order fulfillment: Ensure routine maintenance and repairs are assigned, verified, and documented in the property maintenance management system
- Ensure regulatory compliance: Communicate with government officials to maintain permits, coordinate inspections, and uphold safety and code standards
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Communication & Collaboration: Ensure professional, efficient, and thorough communication between Engineering and all other hotel areas, fostering positive interactions at both individual and department levels.
- Customer Service Focus: Maintain a high customer service focus, respecting guest privacy and ensuring their comfort and confidentiality.
- Sustainability & Efficiency: Manage the Lightstay Corporate Responsibility platform, drive sustainability projects, and monitor asset efficiencies on the building automation system.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Engineering degree or relevant certification
- 10+ years in hotel/building services or related field, 3+ years as Assistant Manager Engineer in a 5-star hotel
- Strong engineering background with trade expertise, trade-qualified in Electrical, Mechanical, or Plumbing/Gas Fitting
- Adapt to a flexible schedule; available 24/7 for emergencies
- Specialized knowledge in HVAC, water treatment, hydraulics, chillers, electronics, lighting, elevators, fire safety, and related systems
- Skilled in maintaining all hotel building services (e.g., security, A/C, plumbing, electrical, kitchen, laundry, lifts, TV/sound systems)
- Familiar with government regulations and technical standards
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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