Director, L&D & Transformation

JOB PURPOSE

Build learning-in-the-flow-of-work systems that accelerate workforce performance and enable business transformation across APJC.

Translate strategic priorities, organizational shifts, and capability gaps into scalable learning and performance solutions that drive measurable business outcomes.

Lead the design and deployment of integrated learning experiences that connect skills to real work, enabling teams to outlearn, adapt, and outperform in a rapidly evolving business environment.

SCOPE

• Regional responsibility for workforce learning strategy, design, and deployment across APJC (30% global design / 70% regional execution).
• Translate business priorities (growth, cost optimisation, operating model evolution) into capability-building strategies and learning solutions.
• Partner with HR, business leaders, and global teams to align workforce capability with strategic outcomes.
• Support business transformation initiatives through targeted learning, adoption, and performance enablement programs.
• Lead and develop a team of learning specialists and production resources to deliver high-impact, scalable solutions.
• Oversee external vendors and partners to ensure quality, innovation, and scalability.

KEY ACCOUNTABILITIES

1. Learning Strategy & Workforce Capability

• Define and implement an APJC workforce learning and capability strategy aligned to business priorities.
• Translate business strategy, operating model shifts, and workforce plans into capability roadmaps and learning interventions.
• Diagnose performance gaps using data, stakeholder insight, and organizational context — not just traditional learning needs analysis.
• Ensure alignment of learning initiatives with company values, leadership commitments, and culture.

2. Content Development & Experience Design

• Oversee the creation of high-impact learning content across formats (live, digital, social, and experiential).
• Ensure content supports critical business priorities, including new roles, ways of working, and leadership expectations.
• Set standards for instructional design, storytelling, and learner experience consistency across the region.
• Integrate modern learning approaches (learning in the flow of work, simulations, social learning, AI-enabled learning).

3. Experience Delivery & Adoption

• Ensure learning experiences are engaging, accessible, and embedded across platforms (LMS/LXP, events, and media channels).
• Drive learner engagement through campaigns, community-based learning, and internal communications.
• Enable adoption of new ways of working through structured learning journeys, leadership alignment, and behavioral interventions.
• Partner with leaders to embed learning into day-to-day work and performance.

4. Measurement, Insights & Performance Impact

• Establish clear links between learning outcomes and business performance metrics (e.g., productivity, growth, cost efficiency, engagement).
• Monitor effectiveness through analytics, learner feedback, and business impact measures.
• Use insights to continuously improve learning design and inform broader workforce and organisational decisions.
• Build a data-driven culture of learning effectiveness and ROI.

5. Workforce Transformation Enablement

• Partner with HR and business leaders to support workforce transformation initiatives through capability building and adoption strategies.
• Translate organizational changes (e.g., new structures, roles, or business models) into targeted learning and enablement programs.
• Support integration and transition initiatives through structured capability development and communication strategies.
• Contribute to workforce planning by identifying critical skills, future capability needs, and development pathways.

QUALIFICATIONS & EXPERIENCE

• 10+ years of experience in learning, leadership development, talent strategy, or workforce transformation with enterprise-level impact.
• Experience in strategy consulting, HR transformation, or advisory roles is highly valued.
• Strong understanding of workforce capability frameworks, leadership development, and performance enablement.
• Experience operating in complex, global, matrixed organizations.
• Demonstrated ability to translate business strategy into practical, scalable workforce and capability solutions.
• Experience supporting large-scale transformation or organizational change initiatives.
• Strong stakeholder management and influencing skills at senior leadership levels.

KEY SUCCESS INDICATORS

• Learners apply new skills to real business challenges and opportunities.
• Measurable improvement in business performance linked to capability-building initiatives.
• Increased engagement and adoption of learning across APJC.
• Successful enablement of workforce transformation and new ways of working.
• High-quality, scalable learning solutions delivered on time and within scope.
• Strong stakeholder satisfaction and perceived business impact.

Servant Leadership Commitments.

Key Skills

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.