Director - Channel Partnerships

We are looking for an experienced Head of Partnerships, India to lead and scale our partner ecosystem across the region. This role will be responsible for defining and executing the partnership strategy that accelerates revenue growth, expands market reach, and strengthens our position in the SaaS ecosystem.

As the leader for Partnerships in India, you will build strategic relationships with Global System Integrators (GSIs), System Integrators (SIs), consulting firms, cloud providers, technology partners, channel partners, ISVs, and reseller networks. You will work closely with Sales, Customer Success, Marketing, Product, and Leadership to create a high-performing partner ecosystem that delivers measurable business outcomes.

This is a strategic and execution-focused leadership role requiring a strong commercial mindset, exceptional relationship management skills, and deep understanding of enterprise SaaS partnerships.

• Own and execute the India partnerships strategy, building a scalable ecosystem that accelerates revenue growth and market expansion.

• Develop and manage executive relationships with strategic partners, including GSIs, SIs, cloud providers, technology partners, ISVs, and channel partners.

• Drive partner-sourced and partner-influenced pipeline through joint business planning, co-sell initiatives, and strategic GTM programs.

• Lead partner enablement by establishing onboarding, certification, and sales readiness programs that drive consistent execution.

• Collaborate cross-functionally with Sales, Marketing, Customer Success, Product, Finance, and Legal to maximize customer value and business impact.

• Identify and launch new partnership opportunities, integrations, and ecosystem initiatives that strengthen the company's competitive position.

• Establish governance, performance metrics, and executive business reviews to measure partner success and optimize the partner portfolio.

• Build, mentor, and lead a high-performing partnerships organization while fostering a culture of collaboration, accountability, and execution excellence.

• 15+ years of experience in Partnerships, Alliances, Channel Sales, Business Development, or Enterprise Sales within a B2B SaaS or technology environment, with a proven track record of building and scaling partner ecosystems in India.

• Strong network and relationships with GSIs, SIs, consulting firms, cloud providers, technology partners, and enterprise customers, with demonstrated success in driving partner-sourced and partner-influenced revenue.

• Experience managing strategic partnerships, commercial negotiations, and executive stakeholder relationships, with the ability to influence C-level leaders and drive cross-functional initiatives without direct authority.

• Strong business acumen with experience using CRM, partner analytics, and data-driven insights to optimize partner performance and revenue outcomes.

• Proven ability to build and lead high-performing teams, with excellent communication, presentation, and stakeholder management skills.

• Experience in Customer Engagement, Martech, CRM, AI, Data, Cloud, or Enterprise SaaS is preferred, along with understanding of cloud marketplaces, ecosystem selling, and partner management platforms.

• MBA or equivalent business qualification preferred.

• Consistent growth in partner-sourced and partner-influenced ARR.

• Strong pipeline generation through strategic partners.

• Increased joint wins with GSIs, SIs, and cloud partners.

• High partner engagement, enablement, and certification completion.

• Successful execution of joint GTM programs and marketing initiatives.

• Expansion of strategic technology integrations and ecosystem partnerships.

• Improved customer acquisition and retention through partner-led engagements.

• High-performing partnerships team with predictable operating cadence and execution.

Who will you report to: Chief Revenue Officer

Why join us

• Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
  You are passionate about technology and its impact on the high-growth mobile technology space

• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

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About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 550+ employees across offices in the US, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.