Jobs at CleverTap

Recruit and attract talent across global Engineering, Technology, Sales, and non-technical teams. Partner with hiring managers to define candidate profiles, improve interview processes, advise on talent markets, build future candidate pipelines, and implement modern sourcing methods. The role also supports cross-functional hiring initiatives and employer branding while using recruiting analytics and dashboards to improve outcomes.

Owns customer email deliverability, including onboarding, domain and IP warm-up, authentication, inbox placement, troubleshooting, and sender reputation. Supports pre-sales, customer success, retention, account growth, technical support, dashboards, QBRs, webinars, and thought leadership. The role also enables advanced email features, coordinates partners, and uses AI and automation to improve scalable onboarding, reporting, and customer engagement.

Leads and scales the SDR function across India, SEA, and META. Responsibilities include managing and coaching SDRs, developing outbound and qualification strategies, optimizing processes and playbooks, tracking funnel and pipeline metrics, partnering with Sales, Marketing, and RevOps, using CRM and AI tools, supporting hiring, and improving productivity and conversion rates.

Generate and qualify outbound sales leads across the India region using phone, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, schedule qualified meetings, track activities in CRM systems, meet opportunity-generation quotas, and report on pipeline performance. The role collaborates closely with Account Executives and requires proven B2B SaaS or MarTech prospecting success.

Generate and qualify outbound sales opportunities across the SEA region through cold calls, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, handle objections, schedule qualified meetings, maintain CRM records, report on pipeline activity, and meet or exceed quotas for sales-qualified leads and opportunities. Collaborate with Account Executives to support conversion from qualified opportunities to closed-won business.

Provide L1/L2 IT support for hardware, software, accounts, networking, applications, and workplace technology. Troubleshoot Windows and macOS devices, peripherals, VPN, Wi-Fi, DNS, and connectivity issues. Manage onboarding, offboarding, access, authentication, device provisioning, IT assets, incidents, and service requests. Administer business and collaboration tools, document resolutions, collaborate with vendors and internal teams, and improve employee support while meeting SLAs and security standards.

Own and scale regional partner marketing across multiple international markets. Responsibilities include partner GTM strategy, co-marketing and demand-generation programs, MDF/BDF funding, partner enablement, advocacy, campaign execution, pipeline growth, ROI tracking, and executive engagement. The role partners closely with Sales, Partner Sales, Product Marketing, and Field Marketing to create scalable partner-led growth programs, playbooks, portals, and agency networks.

As a DevOps Engineer, you will maintain platform operations, ensure security, implement improvements, support production, and participate in architecture discussions.