Jobs at CleverTap

Own finance operations supporting customer account provisioning, billing, usage tracking, overage calculations, revenue accuracy, reconciliations, and monthly reporting. The role interprets contracts and order forms, maintains dashboard configurations, resolves Salesforce cases, tests billing features, and partners with Finance, Sales, Product, Engineering, and customers to resolve issues and strengthen scalable operational controls.

Own adoption, value realization, retention, and expansion for enterprise and key accounts using CleverTap. Develop success plans, analyze product usage and business metrics, lead QBRs and EBRs, identify account risks, and deliver actionable growth recommendations. Build executive relationships while partnering with Sales, TAMs, Onboarding, Support, and channel teams. Maintain account documentation and Salesforce records, with success measured through retention, adoption, customer health, and expansion outcomes.

Leads and scales the SDR function across India, SEA, and META. Responsibilities include managing and coaching SDRs, developing outbound and qualification strategies, optimizing processes and playbooks, tracking funnel and pipeline metrics, partnering with Sales, Marketing, and RevOps, using CRM and AI tools, supporting hiring, and improving productivity and conversion rates.

Generate and qualify outbound sales leads across the India region using phone, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, schedule qualified meetings, track activities in CRM systems, meet opportunity-generation quotas, and report on pipeline performance. The role collaborates closely with Account Executives and requires proven B2B SaaS or MarTech prospecting success.

Generate and qualify outbound sales opportunities across the SEA region through cold calls, email, LinkedIn, and other channels. Research target accounts, engage senior decision-makers, handle objections, schedule qualified meetings, maintain CRM records, report on pipeline activity, and meet or exceed quotas for sales-qualified leads and opportunities. Collaborate with Account Executives to support conversion from qualified opportunities to closed-won business.

Provide L1/L2 IT support for hardware, software, accounts, networking, applications, and workplace technology. Troubleshoot Windows and macOS devices, peripherals, VPN, Wi-Fi, DNS, and connectivity issues. Manage onboarding, offboarding, access, authentication, device provisioning, IT assets, incidents, and service requests. Administer business and collaboration tools, document resolutions, collaborate with vendors and internal teams, and improve employee support while meeting SLAs and security standards.

Own and scale regional partner marketing across multiple international markets. Responsibilities include partner GTM strategy, co-marketing and demand-generation programs, MDF/BDF funding, partner enablement, advocacy, campaign execution, pipeline growth, ROI tracking, and executive engagement. The role partners closely with Sales, Partner Sales, Product Marketing, and Field Marketing to create scalable partner-led growth programs, playbooks, portals, and agency networks.

As a DevOps Engineer, you will maintain platform operations, ensure security, implement improvements, support production, and participate in architecture discussions.