Jobs at CleverTap

Leads product marketing for CleverTap’s products and solutions, including positioning, messaging, go-to-market strategy, sales enablement, vertical strategy, demand generation, competitive intelligence, and strategic deal support. Partners with Product, Sales, Marketing, Customer Success, and senior leadership to improve pipeline, win rates, deal velocity, adoption, and revenue outcomes. Uses AI and analytics to inform market research, content development, segmentation, and marketing execution.

Provide L1/L2 IT support for hardware, software, accounts, networking, applications, and workplace technology. Troubleshoot Windows and macOS devices, peripherals, VPN, Wi-Fi, DNS, and connectivity issues. Manage onboarding, offboarding, access, authentication, device provisioning, IT assets, incidents, and service requests. Administer business and collaboration tools, document resolutions, collaborate with vendors and internal teams, and improve employee support while meeting SLAs and security standards.

Build durable, distributed workflow automations in Java using Temporal. Integrate internal services, SaaS APIs, databases, and queues; implement retries, idempotency, timeouts, signals, compensation, versioning, observability, and human approvals. Add LLM-backed workflow steps with cost controls, communicate with nontechnical stakeholders, document processes, write tests, and safely manage long-running workflows through deployments and failures.

Manage infrastructure security in a SaaS environment, ensuring compliance and security posture through CSPM tools and incident response, while handling AWS infrastructure and governance activities.

Own and scale regional partner marketing across multiple international markets. Responsibilities include partner GTM strategy, co-marketing and demand-generation programs, MDF/BDF funding, partner enablement, advocacy, campaign execution, pipeline growth, ROI tracking, and executive engagement. The role partners closely with Sales, Partner Sales, Product Marketing, and Field Marketing to create scalable partner-led growth programs, playbooks, portals, and agency networks.

Owner of end-to-end international invoicing and accounts receivable. Manage billing accuracy, collections, DSO improvement, reconciliations, dispute resolution, audit support, foreign-currency accounting, and drive automation of AR processes while partnering with Sales and Customer Success.

Lead controllership for multi-entity operations: manage GST/TDS/corporate tax and ROC compliance, statutory audits, month-end close, GL reconciliations, IFC documentation, and process improvements to automate and strengthen finance controls.

The Senior Backend Engineer will design, build, and scale backend systems, implement AI features, and optimize performance while collaborating with cross-functional teams.

As a DevOps Engineer, you will maintain platform operations, ensure security, implement improvements, support production, and participate in architecture discussions.

The Senior DevOps Engineer will manage platform operations, ensuring security and availability, while collaborating with engineering and support teams to solve issues and recommend improvements.