Teams at CleverTap

Provide technical support and triage for customers using the mobile/web SDK and APIs. Debug Android, iOS, and web integration issues, coordinate with Engineering/Product teams, contribute to documentation, and own issues to resolution while working in shifts to meet SLAs and maintain CSAT.

Manage infrastructure security in a SaaS environment, ensuring compliance and security posture through CSPM tools and incident response, while handling AWS infrastructure and governance activities.

Lead controllership for multi-entity operations: manage GST/TDS/corporate tax and ROC compliance, statutory audits, month-end close, GL reconciliations, IFC documentation, and process improvements to automate and strengthen finance controls.