Leads commercial performance improvement and sales transformation across India without directly managing regional sales teams. Diagnoses performance gaps, develops turnaround plans, improves sales productivity, standardizes processes and business reviews, strengthens CRM adoption, and coaches regional leaders. Drives strategic initiatives including market launches, product adoption, capability programs, cross-selling, channel development, and key-account growth. Uses dashboards and analytics to identify trends, recommend interventions, and measure transformation ROI. Requires extensive travel and strong senior-stakeholder influence.
About Tripjack
TripJack: The trusted tech platform for over 60,000+ travel agents across India!
TripJack’s integrated platform offers content from 750+ airlines and 2 million+ hotels, along with services across corporate travel, travel assistance and insurance, rail, and marine segments. With a superior technology platform, seamless pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking and management experience for our agent partners.
With over 35 years of combined travel experience, TripJack’s founders have always prioritised the needs of travel agent partners. Our goal is to empower partners with state-of-the-art technology that enables them to efficiently manage their businesses with minimal assistance. With a strong focus on supply, technology, and customer service, TripJack has become the preferred one-stop solution for travel agents seeking reliable, convenient, and efficient solutions for their clients.
Role: Commercial Excellence & Sales Transformation
Location: Lower Parel, Mumbai
Experience: 8-16 Yrs
Education: Any Graduate
Job Summary:
We are looking for a high-impact business leader who thrives on solving commercial problems rather than simply managing teams.
This role will partner with the Chief Business Officer/Sr Vice President - Business Head and Regional Sales Heads to improve business performance across India. The individual will act as an internal consultant and transformation leader—identifying performance gaps, diagnosing root causes, designing interventions and driving execution until measurable business outcomes are achieved.
This is not a traditional sales management role. The incumbent will influence, coach and transform regional businesses without directly owning regional sales teams.
Job Responsibilities:
Business Performance
- Drive sales productivity across all regions.
- Identify growth opportunities across markets, products and customer segments.
- Improve market penetration, customer acquisition and wallet share.
- Develop region-specific growth strategies.
Sales Transformation
- Diagnose underperforming regions through structured business reviews.
- Identify issues relating to people, process, pricing, productivity, capability or execution.
- Design and implement turnaround plans.
- Lead cross-functional transformation initiatives.
Regional Partnership
- Partner closely with Regional Heads/National Head during field visits.
- Coach leaders on sales planning and execution.
- Improve pipeline discipline, forecasting and conversion.
- Share best practices across regions.
Commercial Excellence
- Build scalable sales playbooks.
- Improve sales processes and operating rhythms.
- Standardise business review mechanisms.
- Increase adoption of CRM and sales analytics.
Program Management
Lead strategic initiatives such as:
- New market launches
- Product adoption campaigns
- Sales capability programmes
- Productivity improvement initiatives
- Cross-selling programmes
- Channel development
- Key account growth initiatives
Analytics & Insights
- Build actionable dashboards.
- Identify performance trends.
- Recommend interventions backed by data.
- Measure ROI of transformation initiatives.
Required Skills & Qualifications:
- 8–16 years of experience in sales leadership, business transformation or commercial excellence.
- Strong experience leading multi-region commercial businesses.
- Demonstrated success in improving sales performance rather than only managing teams.
- Strong analytical and problem-solving capabilities.
- Comfortable travelling extensively across India (50–70% travel).
- Ability to influence senior stakeholders without direct reporting relationships.
- Excellent communication and executive presence.
Trip Jack Pvt Ltd Mumbai, Maharashtra, IND Office
Mumbai, India
Similar Jobs
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Business Analyst responsible for analyzing and translating business requirements into functional specifications and user stories for Avaloq-based wealth management platforms. The role supports digital transformation initiatives, collaborates across business and IT teams, manages stakeholders, and operates within Agile delivery environments using Jira and Confluence. Experience with global multinational banks is preferred.
Top Skills:
AgileAvaloqConfluenceJIRA
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Manage end-to-end transaction banking and retail payments projects within the BFSI sector, including compliance and regulatory initiatives. Lead Agile delivery, ISO 20022 payments projects, stakeholder communications across multiple geographies, release cycles, delivery management, RAID tracking, escalations, and senior stakeholder engagement. Mobile release management experience is preferred.
Top Skills:
AgileConfluenceIso 20022JIRA
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Business Analyst responsible for payments and digital journey initiatives within retail and global banking. The role involves requirements elicitation, backlog and Agile delivery management, customer channel analysis, MVP prioritization, epics and user stories, stakeholder alignment, market and As-Is analysis, solution walkthroughs, implementation support, and coordination across business, technology, operations, risk, legal, compliance, and UX teams.
Top Skills:
ConfluenceJIRA
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
