Kotak Mahindra Bank
Jobs
Business Relationship Manager - SBE_Small Business Enterprise_0412_1478_1087172
Kotak Mahindra Bank
Business Relationship Manager - SBE_Small Business Enterprise_0412_1478_1087172
Be an Early Applicant
Manage small-business client relationships by providing working-capital and business-loan solutions, including cash credit, demand loans, buyers credit, letters of credit, and bank guarantees. Acquire customers with branch-banking teams, cross-sell deposits and transaction products, grow portfolio profitability, analyze client cash flows, monitor competition, maintain service quality, improve processes, and lead direct sales staff toward targets.
Business Relationship Manager - SBE
Department Small Business Enterprise (SBE) Location Bangalore Reporting Relationship IC Position Grade M1/M2
Job Role
- To understand clients business & provide appropriate working capital and business loan solutions.
- Deal across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.
- Work closely with Branch Banking teams for new customer addition.
- To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies.
- To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence.
- Focus on continually increasing book size and profitability of the assigned portfolio.
- To understand client business model, trade related activities, cash flows etc. and identify opportunities and grow client relationships.
- To be alert on competitive elements in the target segments (viz. other banks etc.) & augment the presence and penetration of the Kotak brand in the target market
- Maintain high caliber client service.
- Improve efficiency by monitoring & overseeing continuous improvement of processes
- Share rapport with other operating units to customize and develop solutions
- Recruiting DST’s, assisting them in achieving their targets and driving them towards company goals with Branch Banking as the main channel.
Job Requirement
- Preferably MBA/ CA
- Experience: 1-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees.
- Strong oral and written Communication
- Relationship Management Skill
- Good influencing skills
- Job Knowledge- The candidate would need to handle Sales for a gamut of products like BL, OD, CC.
- Excellent written and oral communication skills
ResponsibilitiesUnderstand client businesses and provide appropriate working capital solutions across fund/non-fund based products. Collaborate with branch banking teams for new customer acquisition. Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies. Build and maintain relationships with key client stakeholders (CFOs, promoters). Increase book size and profitability of the assigned portfolio. Analyze client business models, trade activities, and cash flows to identify growth opportunities. Monitor competitive landscape and enhance Kotak’s brand presence in target segments. Ensure high-quality client service and timely resolution of queries. Drive process improvements and coordinate with operating units to develop customized solutions.
Kotak Mahindra Bank Mumbai, Maharashtra, IND Office
Mumbai, India
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