Generate outbound SaaS sales opportunities through phone, email, LinkedIn, and other channels; research target accounts, identify decision-makers, qualify and nurture leads, schedule meetings for Account Executives, maintain CRM records, track sales metrics, and provide market and prospect insights to sales and marketing teams.
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role:
Position Overview: We are looking for an enthusiastic and highly motivated Business Development Representative to join our growing SaaS sales team. As an Outbound BD, you will be responsible for generating new business opportunities by reaching out to prospects, qualifying leads, and scheduling meetings for the sales team. The ideal candidate is proactive, well-organized, and passionate about driving the growth of our SaaS product solutions.
Experience handling UK region is well preferred
Key Responsibilities:
Outbound Prospecting:
- Conduct outbound outreach (via phone, email, LinkedIn, and other channels) to engage with prospective clients, introducing them to our SaaS offerings.
- Research target accounts to identify key decision-makers (C-level, VP, Director, etc.) and engage them with tailored messaging.
- Build and maintain a consistent outreach cadence to ensure high engagement and lead generation.
Lead Qualification & Nurturing:
- Qualify inbound and outbound leads based on criteria such as company size, industry, and use case for SaaS solutions.
- Use a consultative approach to uncover potential business pain points and align solutions to meet their needs.
- Move qualified leads through the sales funnel, scheduling demos, meetings, or calls with Account Executives for further sales discussions.
Collaborate with Sales Team:
- Work closely with Account Executives and Sales Managers to ensure seamless transitions for leads that are ready for the sales pipeline.
- Provide detailed insights on prospects, including notes on pain points, objections, and purchasing signals, to assist the sales team in closing deals.
CRM & Reporting:
- Maintain accurate records of all prospecting activities and communications in the CRM (e.g., Salesforce, HubSpot).
- Regularly update CRM data, track performance metrics, and report on key metrics such as outreach volume, meetings booked, and lead conversion rates.
Market Research:
- Stay up-to-date on industry trends, competitor offerings, and the evolving SaaS landscape.
- Provide feedback to marketing and sales leadership about trends in customer needs, objections, and prospecting feedback.
Qualifications:
- 3+ years of experience in an outbound sales or business development role, preferably in the SaaS industry.
- Strong communication skills, with an ability to convey technical features and business value of SaaS solutions clearly.
- Ability to build rapport quickly with prospects, with a focus on empathy and consultative selling.
- Experience with CRM tools (e.g., Salesforce, HubSpot) and familiarity with outbound sales automation platforms (e.g., Outreach, SalesLoft).
- Self-motivated, goal-oriented, and driven to meet or exceed targets.
- Strong organisational and time management skills.
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
- Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Fynd Mumbai, Maharashtra, IND Office
Mumbai, India
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