The role involves managing complex software program delivery, leading cross-functional teams, engaging stakeholders, mentoring teams, and overseeing financial aspects.
About the Role
We are looking for a highly motivated Software Delivery Lead to drive end-to-end program delivery, manage cross-functional technical teams, and ensure high-quality, timely outcomes for business-critical initiatives. The ideal candidate will bring a strong mix of delivery management, technical depth, and stakeholder leadership, with experience in digital transformation, cloud, and data-driven programs.
Key Responsibilities
- Delivery Leadership:
- Lead end-to-end delivery of multiple complex software programs across domains.
- Ensure timely execution, governance, and quality outcomes across parallel projects.
- Own program/project P&L, budgeting, forecasting, and resource planning.
- Technical & Program Management:
- Provide technical guidance to teams on architecture, tools, and best practices (.NET, Cloud, Microservices, APIs, Data/AI solutions).
- Drive adoption of modern SDLC practices including Agile, DevOps, CI/CD, and QA engineering.
- Evaluate and recommend new technologies, frameworks, and methodologies to enhance efficiency.
- Stakeholder & Client Engagement:
- Act as the primary liaison between clients, business stakeholders, and technical teams.
- Collaborate with presales and solutioning teams on proposals, RFP responses, and solution roadmaps.
- Deliver regular program updates, manage risks/issues, and ensure alignment with strategic goals.
- Team & People Leadership:
- Build, mentor, and lead high-performing teams across geographies.
- Foster a culture of accountability, innovation, and continuous improvement.
- Conduct hiring, training, and performance management for delivery teams.
Required Skills & Experience
- 7–15 years of experience in IT delivery, program management, or software engineering leadership.
- Proven track record of managing large-scale technical programs across industries such as BFSI, Fintech, Telecom, Retail, or Digital Platforms.
- Strong knowledge of cloud platforms (AWS/Azure/GCP), modern architectures (Microservices, APIs), and emerging tech (AI/ML, Analytics, RPA).
- Hands-on experience with Agile frameworks (Scrum, SAFe, Kanban) and project management tools (JIRA, MS Project, Rally, Confluence).
- Strong financial management (budgeting, forecasting, cost optimization).
- Excellent communication, stakeholder management, and client-facing skills.
- PMP/CSM/SAFe Agile or equivalent certifications preferred.
eClerx LLC Mumbai, Maharashtra, IND Office
Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021
eClerx LLC Navi Mumbai, Maharashtra, IND Office
Building # 11, 2nd, 3rd, 4th, 5th & 6th Floor, K Raheja Mindspace, Plot #3 TTC Industrial Area, Thane Belapur Road, Airoli, Navi Mumbai, India, 400708
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