Associate Process Manager

Key Responsibilities

• Implement and manage Braze SDK integration across iOS and Android applications 
• Design and implement event tracking aligned with the defined data model 
• Ensure accurate capture and transmission of user data and events to Braze 
• Validate tracking accuracy and data consistency across devices and app versions 
• Conduct testing of SDK functionality and troubleshoot integration issues 
• Monitor and optimize app performance related to SDK implementation 
• Collaborate with backend, data, and marketing teams to ensure seamless integration 
• Support release cycles by ensuring stability and compatibility of Braze features 
• Follow best practices for security, privacy, and user experience

Core Requirements

• 4+ years of experience in mobile application development (iOS and/or Android) 
• Hands-on experience with Braze SDK or similar mobile engagement platforms 
• Strong expertise in SDK integration, push notifications, and in-app messaging 
• Experience implementing event tracking and analytics instrumentation
• Proficiency in native mobile app development for iOS and/or Android
• Strong understanding of app performance optimization  and debugging 
• Experience in testing, validation, and troubleshooting mobile integrations 
• Ability to work with cross-functional teams and deliver high-quality implementations 

Preferred Skills

• Braze Certified Android SDK is a plus

• Experience with MarTech or customer engagement platforms 

• Familiarity with REST APIs and backend integrations 

• Understanding of data privacy, consent management, and compliance 

• Experience working in multi-region or large-scale app deployments 

• Exposure to CI/CD pipelines and mobile release management

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.