Associate Process Manager

Responsibilities:

- Managing and administering Microsoft Exchange Servers and related technologies.

- Installing, configuring, and maintaining Exchange server software and related components.

- Monitoring and resolving issues related to Exchange mailboxes, message tracking, and transport logs.

- Deploying and configuring Exchange Online Protection for inbound and outbound email protection.

- Managing and monitoring email infrastructure for high availability and optimal performance.

- Working closely with other IT teams to troubleshoot and resolve issues related to messaging services.

- Developing and implementing Exchange server backup and recovery strategies.

- Managing MDM infra and resolving issues related to Mobile Devices.

- Working on email archiving solutions and resolving issues.

- Managing Office 365 Services, Microsoft Teams, SharePoint, OneDrive, Intune.

- Performing system administration, security, and maintenance duties as required.

- Exchange online on prime infra support

Requirements:

- At least 9 years of experience in Exchange server administration and related technologies.

- Strong knowledge of Exchange Server 2013/2016/2019, Exchange Online, Office 365 Services, and related technologies.

- Experience with PowerShell scripting for Exchange administration automation.

- Experience with Email Archiving Solutions and MDM Solutions

- Strong Knowledge of Office 365 Hybrid Services, Microsoft Teams, and Skype for Business 2015\2019.

- Excellent analytical and problem-solving skills.

- Effective communication skills for collaborating with other IT teams and end-users.

- Ability to work independently and in a team-oriented environment.

- Highly organized and able to manage multiple priorities.

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.