Associate Process Manager

We are seeking an experienced Xceptor Developer with 4+ years of relevant development experience and a strong background in Investment Banking or Financial Services environments. The role involves designing, developing, and supporting intelligent automation and reconciliation solutions using the Xceptor platform. The ideal candidate will collaborate closely with Business Analysts, Operations, and Technology teams to remediate EUCs, automate high-risk manual processes, and deliver scalable, audit-compliant solutions.

Key Responsibilities:

Design, develop, and maintain Xceptor-based automation and reconciliation solutions for Investment Banking operations, including reconciliations, data validations, and exception management.

Build and configure Recon rules, Lookups, Message Processors, File Sequencing, Translation Tables, and Intelligent Matching logic to support complex data flows.

Lead or contribute to EUC remediation initiatives, ensuring regulatory compliance, auditability, and operational risk reduction.

Collaborate with Business Analysts and Operations teams to gather requirements, perform impact analysis, and translate business logic into Xceptor solutions.

Support UAT, go-live, and post-production activities, including defect resolution, enhancements, and performance tuning.

Handle large-volume data processing and optimize Xceptor workflows for performance, scalability, and resilience.

Provide production support, including root cause analysis and incident resolution within SLA timelines.

Work in hybrid automation environments where Xceptor integrates with platforms such as Appian, GenAI, and data systems.

Maintain proper documentation, configuration standards, and version control for Xceptor implementations.

Required Skills and Experience:

4+ years of hands-on Xceptor development experience.

Overall experience in Financial Services or Investment Banking environments.

Strong expertise in:

Xceptor configuration and workflow development

Reconciliation and data validation processes

Exception management frameworks

Experience in handling large datasets and performance optimization.

Familiarity with SQL and data analysis.

Experience supporting UAT, production deployments, and post-production support.

Knowledge of regulatory and audit compliance requirements within banking operations.

Preferred Qualifications:

Experience working specifically within Investment Banking operations.

Familiarity with tools such as JIRA and Confluence.

Experience working in integrated automation ecosystems (e.g., Appian, GenAI platforms).

Exposure to EUC remediation initiatives and operational risk management frameworks.

Education

B.Tech or B.E-Computer Science

About eClerx

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

About eClerx Digital

eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model.

To know more about us, visit https://eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

A Trusted Innovation Partner, Delivering Business Results | eClerx

eClerx is a global leader in productized services, enhancing business outcomes through technology, Artificial Intelligence, and deep domain expertise.