Associate MERS, Record Services Support

POSITION SUMMARY:

This role involves ensuring the accuracy and integrity of system-to-system data transfers, maintaining high standards of quality and efficiency. The successful candidate will be responsible for executing various tasks and projects, adhering to strict deadlines, and maintaining control over data accuracy in reports. This position requires proactive identification and rectification of data discrepancies, as well as effective engagement with clients and external contacts to facilitate smooth onboarding and outgoing transfers. The candidate will ensure that all service deliveries meet established production criteria, striving for optimal efficiency and effectiveness.

JOB FUNCTION AND RESPONSIBILITIES:

• Validate system to system information/data in accordance with process requirements.
• Execute tasks and projects, ensuring adherence to high-quality standards and meeting deadlines.
• Maintain control and reject reports data accuracy.
• Identify and rectify data discrepancies promptly.
• Engage with various clients and external contacts to facilitate transfers, whether onboarding or outgoing.
• Ensure service deliveries align with established production criteria, striving for efficiency and effectiveness.

QUALIFICATION:

• Bachelor’s degree or equivalent of fifteen years of education is a must.

• Proficiency in MS Office is a must.

• Good communication skills (verbal and written)

• Freshers or Experienced.

• Individuals should not be currently engaged in or currently pursuing any education, which would create a possibility of looking for a different career opportunity.

WORK SCHEDULE OR TRAVEL REQUIREMENTS:

• General work schedule – Mid Shift 

Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.

At Onity, we strive to earn our customers’ loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.

Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.