At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a dynamic Associate Operations to join our Operations team. In this role, you will be responsible for leading a large delivery team of over 25 professionals, driving process integrity, and ensuring data-driven decision-making across our regional operations.
You will join a collaborative, fast-paced team focused on operational excellence, continuous learning, and executing scalable solutions for our clients.
What You’ll DoIn this role, you will:
Lead Operations & Performance: Manage and develop a team of 25+ direct reports to meet strategic targets, optimize project delivery, and improve revenue outcomes.
Collaborate for Operational Efficiency: Partner closely with internal stakeholders and cross-functional teams to streamline workflows, manage basic IT and local area network (LAN) requirements, and execute cost-optimization initiatives.
Ensure Process Compliance: Maintain strict adherence to organizational standards, data security policies, and process compliance guidelines while fostering a culture of high integrity.
The ideal candidate will have:
Team Leadership Experience: Demonstrated experience managing and scaling a minimum team size of 25 team members in a target-oriented environment.
Technical & Data Expertise: Strong knowledge of Microsoft Excel, Microsoft Word, and Management Information Systems (MIS) reports to drive data-backed operational decisions.
Problem-Solving & Adaptability: Proven ability in strategic project management, cost optimization, and adapting seamlessly to flexible working hours or relocation needs.
