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PerkinElmer

Associate Application Scientist

Posted 5 Hours Ago
Be an Early Applicant
Mumbai, Maharashtra
Mid level
Mumbai, Maharashtra
Mid level
As an Associate Application Scientist at PerkinElmer, you will manage customer technical issues post-sale, conduct product demonstrations, and maintain customer relationships. You'll assist in change management and collaborate with various teams to ensure success in service functions and key accounts, while contributing to maintaining opportunity funnels and achieving product line objectives.
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When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleAssociate Application Scientist
Location(s)
Mumbai

Education: Any graduate/post graduate preferably Science/Pharma/MTech

Required work experience related to position: 4-9 years

Competency Required:

Change Management

· Participate on team or task force making changes in organizational process/policies

· Assists preparing change management communications, cascading, etc

Market Focus

· Well connected with external network

· Successfully completes global assignment

· Manage service function or key account

Sales Execution

· Educate, connect and develop the customer base by ensuring all mutually beneficial business opportunities are explored in a timely and professional way

· Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams

Technical Expertise

· Resolve customer technical issues post-sale promptly and courteously

· Conduct product demonstrations, seminars and participate in customer engagement activities as required to support the growth strategy

· Close liaison with the Account Management team to work hand-in-hand on more specialised or larger opportunities requiring support from suppliers and/or our own manufacturing facilities

Pipeline and Opportunity Management

· Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (stakeholders engaged, next

steps, competition etc)

· Diligently maintain a record of customer visits and interactions using the CRM

platform salesforce.com completed by the end of each week

· Responsible for achieving product line AOP for the assigned geography

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