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Supports hotel financial operations through cost control, credit investigations, receivables management, accounting records, sundry payments, and accurate financial entries. Promotes workplace safety, collaborates with clients and business partners, maintains documentation, and helps minimize food, beverage, and supply expenses while supporting smooth hotel operations.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You’ll collaborate with key departments to streamline financial operations, manage cost control across storerooms and receiving, and help minimize food, beverage, and supply expenses. As an Assistant Manager - Cost/Income, you’re not just supporting the hotel’s financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Risk & Safety Management: Promote safe work practices to reduce accidents and workers' compensation costs; ensure hazard-free environments.
- Credit & Financial Oversight: Conduct credit investigations, manage receivables, and ensure timely recovery or cancellation of non-performing accounts.
- Team Collaboration: Build strong relationships with clients and partners—wholesalers, travel agents, airlines, and more—to support smooth operations.
- Time & Document Management: Maintain accurate records, ensure timely credit application updates, and manage filing systems efficiently.
- Operational Excellence: Process sundry payments, ensure accurate credit entries, and support any additional duties to keep hotel operations running smoothly.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Degree in Commerce, Accounting, Management, or related field; certified in Finance/Accounting
- Professional accounting qualification preferred
- Previous experience in a managerial operational accounting role.
- Proficient in Microsoft Office applications.
- Fluent in written and spoken English to meet business needs.
- Good communication skills with clients.
- Possess systems skills in OnQ, Check SCM, SUN, OPERA/ OnQ PMS, MICROS, HRLINK.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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