Manage daily accounts receivable activities, including invoice processing, payment tracking, customer account maintenance, financial data entry, and report generation. Resolve billing discrepancies and customer inquiries through voice and chat channels while maintaining accurate, compliant financial records. The role requires strong attention to detail, problem-solving ability, Microsoft Office proficiency, and effective written and verbal English communication.
Job Title: Accounts Receivable Specialist | Gebbs
Summary
We are seeking a detail-oriented Accounts Receivable Specialist to join our IT Services team at Gebbs. In this pivotal role, you will manage incoming payments, maintain accurate financial records, and ensure the timely resolution of customer billing inquiries. This position is essential for maintaining healthy cash flow and fostering strong client relationships through effective communication and precise data management.
Responsibilities
- Execute daily accounts receivable functions, including invoice processing and payment tracking.
- Utilize computer systems and MS Office applications to input data and generate financial reports with high accuracy.
- Monitor and update customer accounts to ensure all records are current and compliant with company standards.
- Analyze discrepancies and apply problem-solving techniques to resolve billing issues promptly.
- Handle customer queries via voice and chat channels, providing clear and professional support.
- Maintain strict attention to detail when managing sensitive financial information and data entries.
Requirements
Requirements:
- Possess a foundational understanding of Accounts Receivable principles and processes.
- Demonstrate proficiency in basic computer operations and Microsoft Office suite tools.
- Exhibit strong data entry capabilities with a proven track record of record maintenance.
- Show exceptional attention to detail and the ability to solve complex problems efficiently.
- Deliver excellent communication skills in English for both written and verbal interactions.
- Have experience or aptitude in managing customer service tasks through voice and chat platforms.
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