Provide technical demos, training, and application support for inorganic analytical instruments (ICP-MS/MS, ICP-MS, ICP-OES, AAS, MDS). Support sales by assessing customer needs, differentiating products, troubleshooting instruments and software, developing training materials, and assisting service partners to ensure high customer satisfaction.
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleApplication Specialist — InorganicLocation(s)Mumbai
Job Description
- Coordinates interdepartmental activities and research efforts.
- Plans and provides timely high-level demos of Inorganic PL in agreement with Sales, Product & Business leader.
- Assists Sales Professionals in assessing customer needs, differentiating from competition PKI’s value proposition, handling customer objections and helping to close when necessary for Inorganic PL.
- Performs product and applications training on ICPMS/MS, ICPMS, ICPOES, AAS, MDS, Speciation to Sales Professionals and third-party agents/dealers and develops sales professionals’ skills for simple demos and independent selling.
- Shall be able to take up advanced levels Inorganic PL application & software trainings at COE lab & customer sites.
- Capable of troubleshooting applications & instrument challenges to enhance customer experience.
- Provides technical support to the local sales professionals
- Assists service partners in developing the training material and becoming independent in performing high level customers training.
- Generates a high level of customer satisfaction through professional support.
- Maintain domain knowledge and expertise in relevant markets. Monitors market trends and competitive activity and how this relates to our products/business.
- Expertise in of PerkinElmer’s ICPMS/MS, ICPMS, ICPOES, AAS, MDS & its operating software is must.
- Masters in Science degree is must with 5+ years of relevant experience
PerkinElmer Mumbai, Maharashtra, IND Office
Mumbai, India
PerkinElmer Thāne, Mahārāshtra, IND Office
Thāne, India
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