Provide technical and pre-sales support for defense pump sales to Indian Navy customers: review requirements, propose technical solutions, prepare SAP quotations, source local suppliers per Make in India, collaborate with engineering for custom designs, support order entry and project realization, and act as customer representative internally.
TITLE: Application Engineer – India Defense
BUSINESS: Circor Industrial Pumps, Defense Business
LOCATION: Thane, Mumbai
DIRECT REPORTING: Defense Sales Manager - India
FUNCTIONAL REPORTING: Defense Sales Manager - India
POSITION DETAILSPosition Summary
This position provides comprehensive support to Functional Sales, Direct Sales and Distribution Sales for Indian Defense Pumps AM & FM businesses. He or She supports and drives sales activities from acquisition to pre-sales & sales and supports successful project realization. He or she acts as a trusted advisor to customers in all subjects regarding pump & Application technologies.
Principal Activities
- Reviews customers’ requirements and proposes solutions based on the CIRCOR Pumps products portfolio considering the technical and commercial framework
- Reviews technical specifications and commercial If necessary, clarifies discrepancies/deviations prior to quote preparation.
- Details the preferred technical solution in cooperation with internal and external interfaces considering commercial aspects and cost/pricing Impact
- Elaborates complete technical and commercial SAP quotations for Indian Navy end Users (After market and Foremarket). Revises quotation based on feedback/modifications from customers during quote phase and order execution, as per the guidance following the Global DoA (Delegation of Authorities)
- Always sources for local (Indian) suppliers, capable & qualified to ensure navy requirements fulfillment (electrical motors, Panel, instrumentations ) in line with the “Make In India” Governmental Initiative
- Works closely with engineering/product management teams to offer customized or Tailor- made/Custom Built solutions addressing all our customers’ needs and wants.Supports field sales team and other sales channels with its technical expertise for special pumps and applications in offers follow-up, project negotiations inputs, trade compliance requirements
- He or She oversees order entry in collaboration with Customer Service and whenever applicable will submit to customers complete deviations lists, order acceptance and commercial terms and conditions.
- Ensures the project management leadership on every Navy foremarket order, he or she acts as the customer representative internally.
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
- Positive Attitude and Cultural Fit
- Functional Knowledge of Technical Sales/Application Engineering will be essential, ideally in the Defense Sector
- Knowledge of Positive Displacement (PD) and Centrifugal (Dynamic) Pumps will be an added advantage, besides additional knowledge of VFDs, Motors, Instrumentations, acoustics, shock mounts etc.
- Projects handling Experiences will be an advantage
- Preference for Persons having MNC (Multinational Companies) working/handling experience
- Multi-lingual (Indian) experience/knowledge with excellent English language skills
- Proficiency in French will be an added advantage though not essential
- Computer literate and able to work in MS office programs and SAP
- Customer-oriented, positive, and communicative personality
Education & Experience
- Bachelor of Mechanical Engineering or equivalent education and 3 plus years experiences in sales support and application engineering of complex and consultancy intensive products
- Navy background with its typical requirements will be a plus (de risking critical sourcing, acoustic, shock mounts etc.).
Travelling Requirement
This Job will involve 10%-15% Travelling within India and occasional travelling to France & Germany.
CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities
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