Kotak Mahindra Bank
Application Developer-II-SUPPORT SERVICES-CTO - In House Engineering
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Lead the architecture, design, configuration, and development of ServiceNow HRSD solutions, including HR Case, Employee Center, Lifecycle Events, HR Catalog, Document Management, and Now Mobile. Build workflows and integrations with Oracle HCM, background verification, document, communication, and mobile systems. Mentor developers, conduct code reviews, ensure governance and compliance, and support UAT, deployments, backout planning, and production operations.
Position: ServiceNow HRSD Lead Developer
Location: Bangalore / Mumbai
Experience: 8–11+ years (Minimum 5+ years in HRSD)
Key Responsibilities
- Lead architecture, design, and configuration of ServiceNow HRSD modules:
- HR Case & Knowledge
- Employee Center / EC Pro
- Lifecycle Events (Onboarding, Offboarding, Cross‑boarding)
- HR Catalog & COEs
- Document Management
- Now Mobile for HRSD
- Strong JavaScript, Glide API, Flow Designer, and IntegrationHub capabilities.
- Develop automated workflows using Flow Designer, HR Templates, and IntegrationHub.
- Lead and mentor ServiceNow developers; perform code reviews and guide best practices.
- Design and manage integrations with HCM systems (Oracle) BGV tools (AuthBridge), DMS, email/SMS/WhatsApp, and mobile channels.
- Ensure platform compliance with SDLC, ITIL, governance, audit, and change management standards.
- Support UAT, manage deployments, prepare backout plans, and provide production assistance.
- Experience designing scalable, enterprise-grade HRSD solutions.
- Good to have below certifications
CSA – Certified System Administrator
CIS‑HRSD – Certified Implementation Specialist
CAD – Application Developer
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